Executive Assistant to the CIO

About the Springer Nature Group

Springer Nature opens the doors to discovery for researchers, educators, clinicians, and other professionals. Every day, around the globe, our imprints, books, journals, platforms, and technology solutions reach millions of people. For over 175 years, our brands and imprints have been a trusted source of knowledge to these communities, and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood, and used by our communities - enabling them to improve outcomes, make progress, and benefit the generations that follow.

Purpose of the Role

The Executive Assistant to the CIO is a key strategic and operational role that supports the CIO in leading Springer Nature Technology. This position is responsible for managing the CIO's office, coordinating executive-level communications, managing key projects, and providing administrative support. The ideal candidate will have a unique blend of operational expertise, leadership skills, and administrative experience to ensure the CIO's agenda is effectively executed. Excellent organizational skills are essential for managing time, resources, and priorities across complex tasks. Exceptional communication and interpersonal skills are required to facilitate clear and effective interactions across all levels of the organization. This position is ideal for a highly organized, strategic thinker with a passion for operational excellence and leadership. If you excel in a fast-paced environment and are eager to help the CIO lead meaningful change, this role offers an exciting career opportunity.

Responsibilities

Strategic and Operational Support

1. Act as a trusted advisor and sounding board to the CIO.
2. Collaborate with senior leaders across departments to ensure initiatives are moving forward and deliverables are met.
3. Manage the CIO's priorities, ensuring key projects and initiatives are on track while proactively addressing potential roadblocks.
4. Help coordinate special projects, ensuring effective execution and timely delivery.
5. Serve as the point of contact for key internal and external stakeholders, representing the CIO's office in various meetings and forums.

Executive Assistance

1. Provide comprehensive administrative support to the CIO, including managing schedules, preparing meeting agendas, and handling travel arrangements.
2. Screen and prioritize communications, including emails and phone calls, ensuring the CIO is briefed on important matters.
3. Prepare and edit correspondence, reports, presentations, and other documents as needed.
4. Assist with managing the CIO's inbox, ensuring important items are addressed and deadlines are met.
5. In conjunction with the Leadership team, manage the preparation of key materials for executive meetings, including BRM slides, presentations, and other essential documents.
6. Proactively manage calendar commitments and prepare necessary documents and presentations in advance of key executive and leadership meetings.

Leadership and Team Management

1. Oversee the daily operations of the CIO's office, including coordinating with IT leadership on critical initiatives.
2. Assist in managing IT department communications and staff meetings, ensuring the CIO's message is effectively communicated to the broader team.
3. Facilitate cross-functional collaboration to ensure organizational alignment on IT-related initiatives.

Process Improvement

1. Identify opportunities for operational efficiency and recommend improvements to processes within the CIO's office.
2. Support change management efforts by helping to drive initiatives and communicate changes across the IT department.

Key Relationships

1. CIO and IT Leadership Team
2. C-Suite Executives and Senior Leadership
3. SNT Staff in global locations
4. Business Partners: HR, Finance, Communication
5. Executive Support and Administrative Teams

Experience, Skills & Qualifications
Education: Bachelor's degree in business administration, information technology, or a related field.
Experience:

1. Extensive experience in a similar role, with a background in executive support and project management.
2. Strong organizational skills with the ability to manage multiple priorities and projects simultaneously.
3. Excellent written and verbal communication skills, with the ability to interact effectively with C-level executives and stakeholders.
4. High level of discretion and confidentiality.
5. Strong problem-solving skills and the ability to make decisions in a fast-paced environment.
6. Proficient in Microsoft Office Suite and project management tools.