Executive Assistant to CEO, Business & Commercial Banking

End Date: Monday 18 November 2024

Salary Range: £120,000+ (dependent on experience)

Location: London

Hours: Full-Time

Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

Job Description Summary

This is an outstanding opportunity to lead the Executive office and provide direct support to our CEO, Business and Commercial Banking (BCB) in all matters relating to the CEO.

You'll play a vital role to influence key internal and external customers, deputise for senior colleagues and contribute to the broader BCB strategy, goals and business decision making of the area.

Responsibilities include:

• Prepare, analyse, review, brief and present a range of sophisticated reports and papers typically for the Board, Group Executive Committee or other senior committees, where appropriate investigating issues and solutions with the relevant business areas.
• Handling the operation of the GEC, Board and Group Risk Committees BCB updates, writing and reviewing Executive and Board papers. Owning monthly BCB Business Review & Support Meeting (BRSM), including agenda setting with CEO and writing and formulating multiple clear and succinct updates for Group CEO.
• Running the end to end BCB Executive Committee, including forward agenda setting with CEO and ensuring papers are clear and succinct with alignment to strategy and objectives. Lead BCB offsites 3-4 times every year.
• Work closely with the BCB Senior Leadership Team (BCB SLT) for smooth operation of BCB and ensure that the CEO BCB is promptly updated of key issues and opportunities. Act on behalf of the Executive on specific issues or committees/project teams where duly authorised.
• Undertake specific research on a wide range of subject matter, recommending solutions/actions where appropriate as directed by the Executive.
• Engage senior key customers including the Group Chief Executive Office, BU offices and other Group functions to stay on top of emerging matters and ensure BCB is appropriately represented and responsive to matters arising.
• Champion and find opportunities for any change that will enhance colleague engagement, continuous improvement, particularly as these relate to efficient and effective governance of the BCB Business Unit.
• Build and maintain external and internal networks in order to influence the strategic agenda, identify and enhance business operations and build our profile.
• Liaison with Group Corporate Affairs to plan, co-ordinate and deliver both internal and external conferences, produce speeches, presentations and communications activities, cascades and events, ensuring appropriate messages are aligned to business strategy and communicated to key audiences/colleagues in area as necessary.
• Lead and/or direct ‘special projects’ ensuring alignment with Group and business strategy. Lead, alongside People and Chief Operating Office, the performance management framework for BCB CEO LT.
• Organise the efficient day to day running of the Executives Office in conjunction with the PA in line with team needs and priorities, working closely with BCB, Group CEO and wider GEC offices.
• Screen incoming information and communications including complaints directed to the Executive, responding, rerouting, prioritising as appropriate.
• Ensure compliance with instructions, procedures, and guidelines together with all relevant regulatory and statutory requirements where appropriate implementing actions to protect the bank’s business at all times.
• Support the BCB CEO or equivalent in managing the office, maintaining records, and following the Executive Handbook, Group policies, and standards.

What You'll Need

Do you have deep commercial understanding of the Business & Commercial Banking business with strong data and analytical capabilities able to translate complex financial information into insight and executable plans? Alongside this you'll have experience of:

• Compliance with the regulatory system: high standards of conduct and behaviour, especially with regards to the interests of customers; and adherence to colleague fitness and propriety requirements; understanding of the importance of documentary evidence for key decisions.
• Makes sound decisions; balances short term needs and long term goals, takes account of the CEO and wider customer agenda but knows the right thing to do, sets clear overall direction with simplicity and handles ambiguity.
• Emphasis on collaboration, shows a strong commitment to professional ethics and serving the Group and society. Actively collaborates with customers partners, and team members, such as peers, customers, and regulators.
• Possesses effective and concise interpersonal skills. Strong background of forming relationships and gaining trust at the most senior levels of leadership.
• Passionate about making a difference! Relentlessly overcomes obstacles, has drive and determination to succeed, creates innovation, confidence in own abilities, resilient and energetic!
• Uses analytical tools and techniques, supported by comprehensive business experiences, to formulate and define business plans and strategies to support the CEO.
• Has a comprehensive understanding of the Group’s overall aims, structure policies and culture together with a detailed knowledge of the policies, operations, systems and key strategies in own business unit.

About Working For Us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

This is a once in a career opportunity to help shape your future as well as ours. Join us and grow with purpose.