Executive Assistant

About us:

Seriös Group are a fast-growing UK-based tech start-up specialising in delivery of innovative data solutions. Our mission is to empower organisations to take control of their data, delivering rapid value to enterprise-level clients without compromise, while building a proprietary data platform framework (Seriös ONE) to transform how businesses manage and leverage data. Our dynamic, collaborative team thrives on delivering exceptional results for our clients and driving innovation in the data space.

Role overview:

We are seeking a highly organised, proactive, and resourceful Executive Assistant to provide high-level support to the CEO and Executive Leadership Team (ELT). In addition to managing the day-to-day responsibilities of the CEO and ELT, this role will oversee the work of the Executive Assistant to the Senior Leadership Team (SLT), who also serves as the company’s Office Administrator.

This role requires exceptional organisational skills, the ability to multitask and prioritise effectively, and the leadership capability to manage and mentor others. You will act as a trusted partner to the CEO and ELT, ensuring their time is focused on strategic initiatives while also ensuring the smooth operation of office administration and SLT support functions.

Key Responsibilities:

1. Executive Support
   • Provide direct administrative support to the CEO and members of the ELT, including calendar management, travel arrangements, and meeting coordination.
   • Manage the CEO’s inbox, prioritising and responding to emails as needed, and ensuring timely follow-up on critical actions.
   • Prepare agendas, presentations, and reports for meetings, ensuring the CEO and ELT are well-prepared for engagements.
2. Team and Meeting Coordination
   • Schedule and organise internal and external meetings, including ELT meetings, board meetings, and client engagements.
   • Take detailed minutes during meetings, track action items, and ensure timely follow-up.
   • Ensure seamless coordination of leadership-level meetings, including virtual and in-person logistics.
3. Leadership and Team Management
   • Manage and oversee the work of the Executive Assistant to the SLT, ensuring they deliver high-quality support to the wider leadership team.
   • Provide mentorship and guidance to the Executive Assistant/Office Administrator, promoting a culture of excellence and continuous improvement.
   • Ensure effective delegation and coordination of responsibilities across the executive support function.
4. Office Administration Oversight
   • Oversee the smooth running of office operations, ensuring a productive and professional working environment.
   • Support the Executive Assistant/Office Administrator in tasks such as office supply management, vendor liaison, and organising company events.
   • Act as a point of escalation for office-related issues, resolving them in a timely and efficient manner.
5. Project and Task Management
   • Assist with the planning and execution of special projects and strategic initiatives as directed by the CEO or ELT.
   • Track progress on key company initiatives, ensuring deadlines are met and priorities are aligned.
   • Proactively identify opportunities to streamline processes and improve efficiency.
6. Communication and Liaison
   • Act as the primary point of contact between the CEO, ELT, and internal/external stakeholders.
   • Handle confidential and sensitive information with discretion and professionalism.
   • Ensure consistent and effective communication across the executive office and other teams.
7. Ad Hoc Responsibilities
   • Assist with recruitment efforts and onboarding for senior hires as needed.
   • Organise company events, leadership off-sites, and team-building activities.
   • Support operational and administrative needs for the CEO and ELT, ensuring a professional and responsive approach.

The above list is non-exhaustive; you may be required to carry out any ancillary duties in relation to your role, in addition to the abovementioned list.

Requirements:

1. Proven experience as an Executive Assistant or in a similar role supporting C-level executives or senior leadership, with experience managing other team members or support staff.
2. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with tools like Teams, Zoom, and project management software.
3. Leadership experience, with a proven ability to mentor and guide team members effectively.
4. Experience working in a fast-paced, high-growth environment, ideally within a tech start-up or dynamic organisation.
5. Discretion and integrity in handling sensitive and confidential information.

Person specification:

1. Exceptional organisational and time management skills, with the ability to manage multiple priorities and deadlines.
2. Strong written and verbal communication skills, with the ability to draft high-quality correspondence and reports.
3. A proactive and resourceful problem-solver with strong attention to detail.

The Employer reserves the right to make amends to the job specification from time to time, to meet the needs of the business.

Job Type: Full-time

Pay: £40,000.00-£45,000.00 per year

Benefits:

• Additional leave
• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Enhanced maternity leave
• Enhanced paternity leave
• Free or subsidised travel
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Paid volunteer time
• Private medical insurance
• Referral programme
• Sabbatical
• Sick pay
• Transport links
• Work from home

Schedule:

• Flexitime
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Newcastle upon Tyne NE6 1AB: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Newcastle upon Tyne NE6 1AB

Reference ID: Exec25