Executive Assistant

Location: London Office or Old Trafford

At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.

We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success.

The Purpose

We are looking for a passionate Executive Assistant to provide high level support to key members of the Board; in a team-based role led by the Senior Executive Assistant. Must be a confident gatekeeper who is professional, diligent and dedicated in their approach to work. This role requires a high level of attention to detail and accuracy, strong day-to-day organisation, planning and logistical co-ordination skills and communication management.

The Role

• Strong collaboration as a team of three members of staff, including the Senior Executive Assistant and an additional Executive Assistant, providing seamless support
• Provide comprehensive cover and support to the Senior Executive Assistant during high-demand periods such as Board visits, pre-season tours and holidays
• Support on coordination of board visits; including complex international travel itineraries, including flights, accommodations, reservations and ground transportation
• Act as a trusted gatekeeper, managing sensitive information with absolute discretion and professionalism
• Prioritise tasks and manage the team's schedule to ensure efficient use of time and smooth daily operations
• Manage the end-to-end guest experience process
• Manage the end-to-end merchandise and gifting process
• Prepare recurring deliverables, including fixture lists and communication calendars
• Respond to specific queries from the Board
• Build and maintain strong relationships with high-profile internal and external stakeholders, representing the club with polished professionalism
• Oversee general administration including expenses, purchase orders, and invoice tracking
• Handle professional errands, both on-site and off-site, with flexibility and efficiency
• Uphold the highest standards of presentation and service, reflecting the brand and values of Manchester United
• Anticipate needs, resolve challenges proactively, and deliver to an exceptional standard under pressure
• Operate autonomously, owning responsibilities with minimal oversight while contributing to wider team initiatives
• Support discreet project delivery and identify opportunities for continuous process improvement

The Person

• Proven experience supporting C-suite executives, ideally in a structured EA/PA capacity
• Strong organisational, planning, and logistical coordination skills
• High integrity and discretion with confidential information
• Excellent written and verbal communication, including note-taking and dictation
• Detail-oriented with strong problem-solving and critical thinking abilities
• Adaptable, proactive, and able to perform well under pressure
• Skilled at managing workload independently while collaborating within a team
• Confident in professional interactions at all levels, with strong interpersonal skills
• Comfortable improving processes and anticipating needs
• Proficient in Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint)

Hours Of Work

This role is based on a 40-hour work week. While we aim to plan working hours around the needs of the business, the nature of the role may occasionally require flexibility, including some non-standard hours. We appreciate adaptability and always strive to maintain a healthy work-life balance.

What We Offer

At Manchester United, we recognise that our people are at the heart of our success. That’s why we offer a range of rewards designed to support your professional and personal well-being:

• Annual incentive scheme
• Wellness Support with access to mental health resources, digital health checks, and nutritionists through Aviva Digicare+ Workplace
• Exclusive Discounts through our United Rewards platform, giving you access to exclusive deals from the club and partners
• Gym Facilities in our onsite locations and opportunities for regular social events and team-building activities
• Enhanced family Leave Benefits and an opportunity to purchase additional holiday days
• Enhanced Career Development with access to professional learning platforms like LinkedIn Learning, and internal training programs
• A Supportive Work Environment that values diversity, equity and inclusion, and individual growth

Our Commitment To You

At Manchester United, we believe that a diverse and inclusive environment makes us stronger. We are committed to building a team where everyone feels welcomed, valued, and empowered to contribute their unique perspectives. Diversity, equity and inclusion are at the core of our recruitment strategy, and we welcome applicants from all backgrounds.

Ready to Join Us?

If this sounds like the perfect role for you, please submit your application by Friday 18th April. Due to high volumes of applicants for roles of this nature please be aware we may decide to close the role early.

Manchester United is committed to safeguarding children and vulnerable adults, and as part of this commitment, all candidates will undergo a Disclosure and Barring Service check and reference checks.

If you need any adjustments to help you perform at your best during the recruitment process, please feel free to contact us, and we will be happy to discuss them with you.

It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to you before applying for any of our roles. Your personal data will be processed on MU’s behalf by Korn Ferry.