Executive Assistant

As Executive Assistant to our COO, Nicolai, you’ll have a huge impact in our mission to increase economic opportunities for Africans across the globe. NALA is a groundbreaking fintech company that aims to build a bank for the African diaspora, starting with a focus on remittances. Our goal is to provide innovative financial services and infrastructure that connect Africans living overseas with their loved ones back home. Backed by prominent investors including Balderton Capital, Y-Combinator, Accel Partners, and notable fintech angel investors, we are poised for rapid growth and success.

In this role, you'll provide high-level administrative support to our COO, ensuring efficient management of his schedule, facilitating communication with internal and external stakeholders, and overseeing various operational tasks. Your organizational skills, attention to detail, and proactive approach will be crucial in optimizing Nicolai’s productivity and contributing to NALA's strategic objectives. As a part of this role, you’ll dive deeply into learning how our company operates, how each different department functions, and then use that knowledge strategically to ensure our COO is getting the most value out of every day.

Responsibilities

• Calendar and Time Management: You’ll be responsible for scheduling meetings, events, and dedicated focus time to help Nicolai’s day run smoothly and with maximum impact.
• External Meeting Coordination: You’ll be coordinating and confirming all of Nicolai’s external meetings with stakeholders, ensuring they’re effective.
• Preparation: You’ll be involved in all of the prep that makes our external engagements effective, researching and writing pre-meeting briefs, preparing agendas, and beautifying slide decks.
• Triaging Internal Requests: You’ll help Nicolai stay on top of the issues and requests within NALA that need his attention.
• 1:1 Scheduling: You’ll ensure Nicolai has a strong connection with his team by scheduling his 1:1s and flagging any gaps.
• Weekly Goals and Planning: You’ll monitor Nicolai’s weekly goals, understanding priorities and monitoring progress.
• Progress Monitoring: You’ll alert the COO to potential changes, challenges, or adjustments regarding goal-based tasks.
• Weekly Team Reporting and Insights: Gather and consolidate weekly reports from team leads for the COO’s review.
• Personal Assistance and Ad Hoc Support: Manage personal arrangements, including booking restaurants and travel.
• Working Pattern: This role will primarily be office-based (3-4 days per week), matching our COO’s work pattern, and may involve occasional travel.

Minimum Requirements

• Proven EA Experience: You’ve been an Executive Assistant before, ideally to a founder, COO, or C-suite leader.
• Master of Organization: You thrive on creating order out of chaos and juggling priorities.
• Exceptional Communicator: You excel at clear, concise communication.
• Problem Solver at Heart: You proactively find solutions to problems before they arise.
• Relationship Builder: You’re great at connecting with people.
• Attention to Detail: You take pride in getting the small things right.
• Highly Adaptable: You stay calm and focused amidst shifting priorities.
• Tech-Savvy: You’re confident using tools like Google Workspace and Slack.
• Discretion and Trust: You handle sensitive information with confidentiality.
• Flexibility to Travel: You’re open to occasional travel.

What's in it for you

• Salary: Aligned with current market rates for similar roles in the industry.
• 35 Days Off: Enjoy an amazing 35 days of holidays.
• Birthday Leave: Celebrate your special day with a bonus day off.
• Learning Budget: $1000 annually for learning and development.
• Hybrid Working: We work 3 days a week in the office.
• Sarabi: Themed snacks and Friday lunch.
• Global Workspace: Access to WeWork locations worldwide.
• Monthly Socials: Join fun social events every month.
• Free Coffee: Enjoy barista-style coffee.
• Office Fun: Play pool and table tennis during breaks.