Events Manager (Music Studios)

Events Operations Manager (Music Studios & Creatives' Workspace)
Base Salary:£35,000 - £40,000
Location:East London
Hours:9:30am-6pm Mon-Fri (Flexible subject to demands of the role)


THE COMPANY

Our client is revolutionizing the music and content creation industry with a unique members' club that combines cutting-edge studios, collaborative workspaces, and a vibrant community. This is more than just a place to record; it's a hub where creators, labels, and brands connect and thrive.

• We are seeking a highly organised and passionate Event Operations Manager to oversee the seamless execution of a diverse range of events across four exciting locations.

• You will be the driving force behind delivering exceptional experiences for clients, ensuring profitability, and maintaining the highest standards of quality and compliance.

• If you are a passionate and experienced Event Operations Manager with a love for music and a talent for creating exceptional experiences, we encourage you to apply!

• Contact us today to learn more about this exciting opportunity and join a world-leading creators' club.

ABOUT YOU

• Experience: 3+ years of proven experience in event management, hospitality, or a related field.

• Organizational Skills: Exceptional organizational and time management skills, with a meticulous attention to detail.

• Client Focus: Passion for delivering outstanding client service and creating memorable experiences.

• Industry Knowledge: Familiarity with health & safety regulations, fire codes, and venue management best practices.

• Communication Skills: Excellent communication and interpersonal skills, with the ability to build rapport with clients, staff, and stakeholders.

• Problem-Solving Skills: Proactive and solutions-oriented approach to problem-solving, with the ability to handle client feedback constructively.

• Passion for Music: A genuine interest in the music industry and a desire to contribute to a thriving creative community.

KEY RESPONSIBILITIES:

• Client Relationship Management: Serve as the primary point of contact for clients, ensuring clear communication, exceeding expectations, and building strong relationships.

• Event Planning & Execution: Coordinate and deliver a variety of events, from private hires and member gatherings to large-scale productions, collaborating effectively with marketing and community teams.

• Operational Excellence: Oversee all aspects of event logistics, including staffing, setup, and breakdown, ensuring smooth operations and efficient resource utilization.

• Financial Management: Maximize event profitability by optimizing staffing levels and identifying upsell opportunities.

• Compliance & Safety: Maintain strict adherence to health & safety, fire regulations, and other legal requirements, including noise mitigation protocols.

• Post-Event Management: Conduct thorough post-event assessments, document any damages, and ensure appropriate deductions from deposits.

• Staff Coordination: Schedule and induct event staff, including security and engineering personnel, ensuring they are well-prepared and understand their roles.

• Quality Assurance: Maintain impeccable quality standards for all events, conducting post-event evaluations to identify areas for improvement.