Event Sales Manager

Company Description

Role: Event Sales Manager

Salary: £45k

Location: London

Benefits:

1. 33 Days holiday inclusive of bank holidays
2. Birthday additional holiday
3. 3 days volunteering days
4. 3 days grandparent leave
5. 24 weeks of enhanced maternity leave
6. Secondary career leave
7. Wedding/commitment day leave
8. Free meals on shift
9. Bespoke development training
10. Pension and life insurance
11. Discounts available from the HAPI app, from high street shops to holidays & cinemas
12. Wellbeing hub
13. Access to employee assistance programme
14. Cycle to work scheme

Every interaction is an opportunity to create a lasting impression, and we’re looking for an experienced Event Sales Manager who strives to exceed expectations at every turn.

Welcome to the heart of hospitality excellence! At BaxterStorey we take immense pride in delivering exceptional guest experiences and creating unforgettable moments. As a renowned pioneer in the hospitality industry, we are excited to welcome individuals who share our passion for providing genuine hospitality and impeccable service.

As a member of the BaxterStorey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and providing ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for hospitality while also taking care of yourself.

We have an exciting opportunity for an ambitious Event Sales Manager to join our team in a flagship location in Central London. The successful candidate will be able to effectively manage and plan all bookings in accordance with company or site policies and procedures and in accordance with pre-approved parameters, to ensure brand reputation is protected and profit margins are maintained.

Job Description

WHAT WILL KEEP YOU BUSY:

1. To proactively manage the event diary for both London locations, maximising yield from the core event and hospitality space
2. To proactively develop and maintain relationships with key bookers, Pas and client event teams
3. To work in partnership with our Room Bookings team at ComXo
4. To control and coordinate all enquiries generated from email, telephone, online, 3rd party resources
5. To manage the EMS booking system. Ensuring the team is inputting information to the agreed standards to produce accurate reporting.
6. To ensure the set company accounting procedures and administration key tasks are undertaken accordingly throughout the team
7. To actively work towards the annual sales plan for events and hospitality
8. To take the lead on all UK-wide Town Hall events, working with regional event teams and client teams
9. To stay fully updated on market trends and conditions
10. To undertake regular benchmark exercises to ensure an innovative and relevant offer
11. To gain an excellent knowledge of the client ways of working, policies and processes and maintain good working relationships with colleagues
12. Attend sales planning meetings when required
13. To work as part of a team and lead by example
14. Attend financial review meetings as requested
15. To provide updated weekly forecasts, BOB (business on the books)
16. To represent WSH brands in a professional manner at all times in your behaviour, appearance and knowledge
17. Assist with event planning and production of function sheets where required
18. To perform any other reasonable duties as requested by your manager

Qualifications

WHAT YOU BRING TO THE TABLE:

1. You thrive on getting the best out of people and maximising commercial opportunities
2. You draw satisfaction from managing, training and supporting a team
3. Excellent product knowledge
4. Strong business acumen
5. Leads by example
6. Excellent communication skills, internally and externally
7. Responds quickly to drive business through periods of low demand
8. Takes the initiative
9. Excellent time management
10. Supportive / Team player
11. Financially astute
12. Proactive in all sales and marketing
13. Strong presentation skills
14. Target driven

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

1. ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
2. WHOLEHEARTEDLY POSITIVE: We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
3. CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
4. FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.