Event Sales Executive

Pan Pacific London brings understated, comforting, and approachable luxury to London's premium Square Mile. With its elegant design juxtaposing old and new London architecture, the hotel fuses together wellbeing innovation and impeccable service as a hallmark across a myriad of dining and drinking destinations. Discover a different side of London, from market stalls to Michelin-star restaurants and iconic landmarks, all within easy reach of the hotel.

ABOUT YOU

We are looking for a passionate and guest-focused Event Sales Executive to join our incredible Event Sales team at Pan Pacific London.

You show confidence, empathy, and professionalism when dealing with guests and associates alike. You are calm under pressure, and you desire to deliver the best experience for our guests.

If you are dedicated to providing exceptional care while demonstrating great pride and attention to detail in your work and you put people at the heart of every decision you make, then we would love to hear from you.

JOB SUMMARY

As an Event Sales Executive in Event Sales, you will be responsible for creating exceptional experiences for our guests. Your responsibilities as Event Sales Executive include converting and retaining existing clientele in the various market segments for the purpose of selling corporate event services at Pan Pacific London, and assisting the Director of Events and Event Sales Managers in executing strategic plans to achieve and exceed the Annual Budget & Strategic M&E Goals. Your tasks as an Event Sales Executive will include but not be limited to:

1. Meet the Hotel and PPHG standards by functioning as a business partner with all areas of the hotel that are impacted by the M&E department.
2. Maintain quality and service standards when representing the Hotel.
3. Collaborate with the Director of Events and Event Sales Managers on decisions relating to Corporate Events, including but not limited to Pricing Strategy, Menu Strategy, Selling Strategy, and Contract Negotiations.
4. Co-ordinate the enquiry cycle from the enquiry to end of the contracting stage, and handover to the planning team.

BENEFITS OF WORKING AS AN EVENT SALES EXECUTIVE AT PAN PACIFIC LONDON

As a company, we pride ourselves on our close-knit relationships, development, and wellbeing. We offer you:

• Access to Mental Health First Aiders
• Celebrate your Birthday with an extra day off
• Cycle to Work Scheme
• Referral Scheme
• Seasonal Ticket Loan
• Enhanced Maternity and Paternity Policy
• Eye Care Voucher Scheme
• Social & Employee Wellness Activities
• Employee Assistance Programme including 24/7 virtual GP and financial advisors
• 2 Hotel-Wide Social Events a year as well as additional social gatherings
• Flexible Work Policy
• Dry cleaning for uniforms and work attire
• Reward and Recognition Star of the Month, Manager of the Quarter and Star of the Year
• Guest Experience Programme
• Discount on our Food and Beverage Outlets
• Discount on Internal Spa Treatments
• Culture Club Focuses on Diversity and Inclusion
• Friends and Family rates in our Hotel and the Pan Pacific Hotel Group properties
• Complimentary meals prepared for you by our chefs
• 2 Study Days per year (fully paid and in addition to your annual leave)
• 2 Volunteer Days per year (fully paid and in addition to your annual leave)
• Progression our goal is always to coach and keep our employees helping you to develop and grow internally and within the PPH Group

ABOUT PAN PACIFIC LONDON

Operated by Pan Pacific Hotels Group, Pan Pacific Hotels and Resorts is a global brand comprising close to 30 hotels and serviced suites in 22 cities across Asia Pacific, North America and Europe, including seven development properties to be launched by 2025. Pan Pacific strives to deliver sincere and graceful service to every guest who appreciates luxurious hospitality. With a passion for excellence as our promise, Pan Pacific is the trusted and timeless choice for memorable experiences.

Come and join our haven in the heart of the City, a Forbes Travel Guide Five-Star Property, most recently voted:

Hotel of the Year, Group 2023 | Catey Awards

Hotel of the Year, London 2022/2023 | AA Hospitality Awards

Our team can't wait to welcome you.

Please note that all applicants for the Event Sales Executive role must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility for the Event Sales Executive role will be required from all candidates.