Event Merchandise Manager

Event Merchandise Manager required by a leading global retail marketing group based in the West End of London. You will be responsible for managing a portfolio of projects for various live events, with focus on merchandise retail operations, inventory management and profitability reporting.

This is a permanent, full time role – salary £35-38k per annum plus benefits – offices based in Oxford Circus / Piccadilly Circus area of central London – hybrid working (4 days office and 1 day working from home).

Duties:

1. Managing project timelines
2. Developing merchandise ranges alongside creative design team
3. Managing the prescribed purchasing policy of ideal order volumes and balancing pricing with quantities
4. Communicating with venues in advance of event dates
5. Sharing necessary information and all tools/POS materials needed for successful retail operations
6. Developing inventive, creative and visually appealing retail spaces where needed, as well as guiding venue teams on how to develop and maintain their own retail locations.
7. Collecting and reviewing daily/weekly sales data from all venues
8. Reviewing inventory levels and reporting anomalies, resolving queries
9. Reviewing sales against stock levels and forecasting restock requirements
10. Preparing weekly client statements to report on weekly sales performance
11. Managing all relationships across projects including managing expectations of clients
12. Navigating challenges to ensure customer service levels are upheld
13. Providing regular feedback and updates across all phases of projects
14. Coordinating and organising day-to-day tasks to ensure efficiency in time management
15. Attending weekly internal meetings to report on status of all projects
16. Visiting venues across the UK and internationally to monitor performance and ensure retail spaces and products are appropriately presented
17. Continuously monitor the quality of products presented and the quality of service provided by project and in general by the company
18. Upholding a high standard of presentation as a member of the company to all venues and all company clients and stakeholders.

Additional info and Benefits:

1. Excellent project management skills are essential
2. Experience in retail and stock control management is desirable
3. Hours – 9.00am to 5:30pm (Monday to Friday) however during Event Openings / Building retail stores hours may vary and may include weekends.
4. 4 days in office and 1 day working from home.
5. £35,000 - £38,000 – No movement in salary
6. Some travel may be required across the UK and potentially at times overseas.
7. No management of staff just managing own projects
8. Looking after 5 to 10 projects at any one time.
9. Having an interest and being passionate about theatre, the events world and interested in merchandising would be ideal.