ER Case Manager

NHS; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job description

This role is responsible for managing and coordinating the Trust's employee relations casework and team, ensuring that case work is carried out in a timely, effective, and efficient way and in accordance with EEAST policies and procedures, current legislation and best practice.

The ER Case Manager will support the Head of ER in delivering a fully comprehensive, high quality and timely Employee Relations (ER) Service to the Trust.

The post holder will also deputise for the Deputy Head of Employee Relations as and when required.

Main duties of the job

In addition to the Employee Relations element of the role, there will also be some line management responsibility. You will be required to work with ER information systems along with other more general duties including projects. Striving to continuously improve ER services and report on activity and performance data.

About us

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east. At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire. We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties. We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria. We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Job responsibilities

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails. Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer. If full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply

1. Read the advert and the Job Description and Person Specification (attached).
2. Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
3. Complete the online application and click submit. Please note, CVs are not accepted.

Person Specification

Qualifications

• Educated to Masters level or equivalent experience, in related field

Experience

• Experience of advising on complex Employee Relations case, with a high case load
• Knowledge of employment law
• Good influencing skills
• Experience of supervising staff
• Experience of working in NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.