EPR Operational Implementation Lead

Job summary

The EPR Implementation and Readiness Lead for the Electronic Patient Record (EPR) Programme is accountable to the TSD EPR Program Director for the operational elements of the digital transformation and business change workstreams of the EPR. They are also accountable for managing associated transformation and adoption requirements and liaising with system partners for EPR, business change and organisational transformation.

You will work closely with the TSD EPR Program Director, CXIO team, Senior Responsible Officer (SRO), Change Management Team, Subject Matter Experts, EPR PMO and wider EPR Programme Team.

The post holder will develop and deliver strategic and operational efficiency through the delivery of the EPR, quality and safety through the development of short-, medium- and longer-term transformational plans both internally and externally in partnership with our wider system partners and Devon and Cornwall Acute Providers and in line with the 'Frontline Digitalisation' and 'what good looks like' (WGLL).

Interviews will be held on Monday 7th April 2025.

Main duties of the job

• Be a strong leader and advocate for the implementation of the Epic EPR, by having a clear vision and ability to communicate with our clinical and operational teams.
• Support the work of the EPR Workstreams and Workgroups and other elements of the program to deliver the implementation plan as laid out by Epic both in scope and timeliness.
• Oversee and provide direct input into communication and engagement plans in relation to operational staff and operational readiness for EPR.
• Take delegated authority to manage all program risks in conjunction with our workstream leads and Information Officers.
• Maintain oversight on the realisation of benefits from digital change, including monitoring and ensuring delivery of benefits.
• Establish excellent relationships with Care Groups and Corporate Services, external partners, staff at all level and staff side colleagues.
• Deputise for the TSD EPR Operations Director as and when required.

About us

This role will play a key part in prioritising and supporting improvement in service configuration under pinned by the delivery of an EPR. Your leadership will be instrumental in driving the success of this clinical transformation programme, which has high stakes and complexity. You must possess exceptional partnership and collaborative skills, as well as the ability to identify and manage risks and interdependencies.

You will work closely with the EPR Benefits and Change Leads and be responsible for project assurance, risk management, stakeholder communication, and ensuring that the benefits of our EPR digital transformation projects are delivered efficiently and effectively.

Date posted: 24 March 2025

Pay scheme: Agenda for change

Band: Band 8c

Salary: £74,290 to £85,601 a year per annum

Contract: Fixed term

Duration: 14 months

Working pattern: Full-time

Reference number: 388-7068932-EPR

Job responsibilities

To demonstrate good communication skills, as the role liaises with a wide variety of people within the trust and externally. This will include Senior Responsible Officer (SRO), EPR Operational Director, Chief Information Officer (CIO), Chief Clinical Information Officer (CCIO), Chief Nursing Information Officer (CNIO), One Devon EPR Programme Team, Care Group Teams and wider Senior Leadership and Executive Team. To maintain excellent relationships with ICB leads, local authorities, and other local stakeholders to ensure the trust maintains a positive image, promoting and developing our digital front door. To build and maintain relationships with our core technology providers. To be responsible for positive and effective relationships and communication channels with internal and external stakeholders and partners. The postholder will develop, maintain and manage relationships within the Trust and with providers and ICS partners. They will work across the regional footprint. The EPR Implementation & Readiness Lead will work in partnership with Care Group Triumvirates and Corporate Colleagues. They will assist operational teams to transform and adopt new ways of working and regulatory requirements. They will have operational responsibility for the planning, service handover to BAU, and delivery of the Trusts EPR Transformation Strategy.

Person Specification

Qualifications and Training

Essential

• Educated to master's level 7 degree or relevant equivalent experience.

Desirable

• Project management qualification.

Knowledge and Experience

Essential

• Understanding of the health and social care management environment and roles and responsibilities within it.
• Understanding of core technology drivers for change within healthcare.
• Knowledge and awareness of National targets and the NHS plans.
• Knowledge and awareness of National Service Frameworks.
• Knowledge and awareness of Clinical Governance.
• Knowledge and awareness of Organisational development methods.

Desirable

• Digital implementation project delivery.

Specific Skills

Essential

• Ability to make decisions in a multi-disciplinary environment.
• Advanced communication, presentation & interpersonal skills.
• Strong prioritisation skills with the ability to manage competing demands.
• Ability to provide vision and leadership.
• Highly skilled in influencing, negotiating and building working relationships.

Desirable

• Ability to form strong external relationships e.g. with digital providers.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.

For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name: Torbay and South Devon NHS Foundation Trust

Address: Regent House, Regent Close, Torquay, TQ2 7AN

Employer's website: https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)