EPR Configuration Manager

An exciting opportunity has arisen to join the EPR Team that supports the shared instance of Epic for Great Ormond Street Hospital (GOSH) and The Royal Marsden Hospital (RMH).

GOSH is one of the most digitally advanced Trusts in the UK and in Europe, accredited with the first HIMSS level 7 Hospital in Europe for Outpatients. Our vision is to create a digitally enabled organisation that supports the delivery of efficient and effective patient care, achieved through easy-to-use systems that provide staff and patients with access to the right information, in the right place, at the right time. In March 2023 GOSH became the first Epic Connect site in the UK, sharing its EPR platform with The Royal Marsden Hospital.

To help us achieve this vision, we are looking for a passionate individual to lead the configuration and ongoing development of Epic's interoperability applications - MyChart, CareEverywhere and EpicCare Link across GOSH and RMH.

Working in close collaboration and partnership with the Ambulatory Configuration Manager, you will jointly lead a team of analysts to deliver BAU and ongoing optimisation in these areas. This post will provide cross-organisation coordination and overview technical knowledge of the applications, as well as supporting the development of operational BAU processes and providing a point of escalation for arising issues across the joint team.

Main duties of the job

The successful candidate must have a strong track record in Epic configuration in any application, and ideally will have experience of managing a team of analysts. You will be able to demonstrate expert knowledge and experience of developing pathways and processes that you will use to support the configuration of the interoperability applications and work with stakeholders across the Trusts.

You should be experienced in managing projects or areas within complex working environments and supporting change programmes. You will be expected to present highly complex build work (EPR software) in an easy-to-understand format to individuals and/or large groups of Programme and/or Trust staff, including at senior and director level. Much of this work requires close collaborative and coordinated working with a range of colleagues across the Trusts, including the Connect EPR team, our partners at RMH and with EPR supplier Epic.

If not already certified in one of the Epic interoperability applications, you must be prepared to undertake training and, within five months of start date, become qualified in at least one of the relevant applications.

Post-pandemic our team will continue to work flexibly with a combination of remote and office-based working days. The successful candidate will be required to travel to all GOSH and RMH sites (Bloomsbury, Chelsea and Sutton).

About us

GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role through a process that is fair, open, consistent and free from bias and discrimination.

We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.

We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.

We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.

We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women's staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust's mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below.

Person Specification

GOSH Culture and Values

Essential

• Our Always values
• Knowledge and Understanding of diverse backgrounds and perspectives.
• Understanding of Diversity and Inclusion challenges in the workplace.
• Demonstrable contribution to advancing Equality, Diversity, and Inclusion in the Workplace

Academic / Professional qualifications / training

Essential

• Educated to degree level or equivalent experience
• Maths and English GCSE grade C or above or equivalent qualification
• Post graduate qualification or equivalent relevant experience
• Continuing Professional Development
• Epic Certification

Desirable

• IT qualification in MS office or equivalent experience
• PRINCE 2 Foundation level

Experience/Knowledge

Essential

• Understanding of clinical, administrative and/or operational workflows and processes within a hospital environment
• Previous NHS experience
• Knowledge of medical terminology
• Experience of supervising or line-managing staff, including contributing to or performing appraisals
• Excellent operational or clinical knowledge of one or more specific areas including knowledge of relevant operational policies and procedures
• Experience of supporting change management
• Experience of Epic configuration

Desirable

• Understanding of Information Governance

Skills/Abilities

Essential

• Excellent organisational and planning skills
• Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers
• Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint
• Able to prioritise tasks to achieve deadlines whilst working under pressure and with frequent interruptions
• Ability to impart knowledge and/or present to others in a clear and concise manner
• Able to cope with unpredictable and intense situations
• Able to lead meetings, resolve conflicts, maintain issue lists and work to a project plan
• Able to work collaboratively with own team members as well as those in other application teams
• Good analytical and project management skills
• Ability to make decisions based on complex facts or situations requiring analysis, interpretation or comparison of a range of options

Desirable

• Confident in working with, negotiating with and motivating clinical staff, medical consultants and other senior managers
• Ability to make decisions based on complex facts or situations requiring analysis, interpretation or comparison of a range of options

Employer details

Employer name

Great Ormond Street Hospital for Children NHS Foundation Trust

Address

Great Ormond Street Hospital

Great Ormond Street

London

WC1N 3JH

Any attachments will be accessible after you click to apply.

271-CA-6559965