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Epos Engineer

Digital Waffle

Birmingham

On-site

2 days ago
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Job summary

An exciting opportunity awaits for a dedicated EPOS Engineer to join a forward-thinking company in Birmingham. This 8-month contract role involves the installation, maintenance, and troubleshooting of EPOS systems, ensuring seamless retail operations. You will be responsible for providing top-notch technical support and collaborating with retail teams to minimize disruptions. If you have a solid background in Retail IT and a passion for problem-solving, this role offers the chance to make a significant impact in a dynamic environment. Join us in driving excellence in retail technology!

Qualifications

  • Experience as an EPOS Engineer or in a similar technical support role.
  • Solid understanding of EPOS hardware and software.

Responsibilities

  • Install, configure, and maintain EPOS systems for retail environments.
  • Provide technical support for EPOS hardware and software issues.

Skills

Troubleshooting skills

Retail IT knowledge

Technical support experience

Time management

Tools

EPOS systems

Retail IT systems

Job description

Job Title: EPOS Engineer
Location: Birmingham, UK
Contract: 8-Month Contract
Rate: 180 per day, 0.20 per mile travel allowance
Overtime: 16 per hour (for any hours worked over 9 hours per day)


We are looking for a dedicated EPOS Engineer to join our team based in Birmingham. This is an exciting 8-month contract opportunity for an experienced professional with a background in Retail IT and EPOS systems support. As an EPOS Engineer, you will be responsible for the installation, maintenance, and troubleshooting of EPOS hardware and software, ensuring smooth retail operations for our client.


Key Responsibilities:

  • Install, configure, and maintain EPOS systems for retail environments.
  • Provide technical support for EPOS hardware and software issues, troubleshooting and resolving problems as they arise.
  • Ensure all EPOS equipment is working efficiently and effectively.
  • Perform routine checks and maintenance of EPOS systems to prevent issues and ensure optimal performance.
  • Collaborate with the retail team to ensure minimal disruption during system installation and troubleshooting.
  • Assist with the configuration and setup of new retail locations or system upgrades.
  • Report and escalate any major issues to the relevant teams to ensure swift resolution.
  • Work with the client's IT team to maintain seamless communication on technical matters related to Retail IT systems.

Key Requirements:

  • Previous experience as an EPOS Engineer or in a similar technical support role within retail.
  • Solid understanding of Retail IT systems, particularly EPOS hardware and software.
  • Strong troubleshooting skills and ability to solve complex technical issues.
  • Ability to work independently and manage time effectively, especially under tight deadlines.
  • Full driving license and willingness to travel to various locations as required (mileage reimbursed at 0.20 per mile).
  • Ability to work flexible hours, with overtime pay for any hours worked over 9 hours per day (16 per hour).

Additional Information:

  • This role is based in Birmingham, with travel to retail locations.
  • The contract is set for 8 months, with potential for extension based on performance and project needs.
  • Overtime is paid at a rate of 16 per hour for any hours worked beyond a 9-hour workday.

If you have a passion for Retail IT and a background in EPOS systems, we'd love to hear from you! Apply today or reach out to Jake on (phone number removed).

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