Enterprise Service Manager Investment Banking

Enterprise Service Manager - Investment Banking - London

A brilliant new opportunity for an Enterprise Service Manager to join an Investment Banking business as they are building out a new Enterprise Service Management function in their central London office.

Role Details:

• Focus: Enterprise Service Management
• This is a permanent role
• Salary: £80,000 - £110,000 plus bonus and pension
• Focus: Delivering standards, governance, and process for Enterprise Business Service Management

As part of the Business Service Management Group, the Business Services Lead will support the Head of Business Service Management with the day-to-day management of the team and the design, implementation, and execution of deliverables and outcomes which support the Business Service Owners to manage the firm's end-to-end Business Services.

The Business Service Management Lead will specifically drive the creation and maintenance of key governance, standards, and MI, including the establishment of the firm's Service Catalogue, which each service under management will utilize to help achieve quality and consistent outcomes for service strategy, governance, management, delivery, and change.

This is a fascinating role with a lot of responsibility and visibility from day one.

Minimum Requirements:

• Experience in Enterprise Service Management
• Knowledge and experience of having developed and maintained a firm-wide Service Catalogue
• Strong awareness of dependency management and service mapping
• Experience of having worked within or supported the following service disciplines: Service Catalogue Management, Service Mapping, Service Resilience & Continuity Management, Service Third-Party Engagement Management, Service Incident Management, Service Problem Management, Service SLA Management, Service Capacity Management, Service Control Management, Service Reporting & MI, Service Change Demand Management, and Service Change Management.
• Experience of challenging and being challenged in order to shape the best outcomes.

This is a great opportunity with the rare chance to really build something for yourself.

For more information, and the chance to be considered, please do send a CV through to Kimberley Roe at Huxley.

Good luck!

To find out more about Huxley, please visit (url removed)

Huxley, a trading division of SThree Partnership LLP, is acting as an Employment Business in relation to this vacancy. Registered office: 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom. Partnership Number OC(phone number removed) England and Wales.