Enterprise Sales Engineer

You'll report to: Lloyd Peters, Head of Revenue, UK & EMEA

Team: Revenue

Location: Hybrid, London Office near Monument typically 2-3 days per week.

Role Type: Full-Time, Permanent

Start date: As soon as possible

Visa / Sponsorship Available: Not Available

The Enterprise Sales Engineer Role

As an Enterprise Sales Engineer at Send, you will play a critical role in supporting our sales efforts within the commercial insurance space. Working closely with the sales team, you'll provide technical expertise and pre-sales support, ensuring that Send's Underwriting Workbench aligns with the complex needs of insurers.

In this role, you'll act as a technical enabler, equipping the sales team with the insights, tools, and resources needed to articulate the value of our platform. Your expertise will be key in building and maintaining demo environments, developing client-specific demos, and helping to qualify technical requirements. As part of a fast-growing team, you'll collaborate closely with product, engineering, and delivery teams, playing a vital part in scaling Send's presence and ensuring our solutions drive real business impact for commercial insurers in the UK and US.

What You'll Be Doing as an Enterprise Sales Engineer at Send

• Demo Environment Management: Build and maintain UK and US demo environments, ensuring they reflect real-world insurer workflows.
• Client-Specific Demos: Develop and configure custom demos based on sales requirements, ensuring alignment with client needs.
• Technical Qualification: Work closely with the sales team to qualify client technical requirements, helping them navigate architecture, integrations, and deployment considerations.
• Solution Design Support: Collaborate with internal teams to define and refine technical solutions that align with business needs.
• Technical Consultation for Sales: Provide the sales team with deep technical insights to help them articulate the business and technical value of Send's Underwriting Workbench.
• Sales Enablement: Support the sales team in overcoming technical objections and ensure they are equipped with the necessary materials and knowledge.
• Proposal & RFP Support: Assist in crafting technical responses for RFPs, proposals, and sales collateral.
• Internal Stakeholder Collaboration: Work closely with product, engineering, and delivery teams to align solutions and ensure a smooth transition from pre-sales to delivery.
• Client Feedback Loop: Gather insights from the sales process and relay them to product and engineering teams to inform future development.

Skills & Experience Needed to Be a Successful Enterprise Sales Engineer at Send:

• Technical Expertise:
  • Proven experience in pre-sales, sales engineering, or technical consulting roles.
  • Strong understanding of cloud technologies (AWS preferred), microservices architecture, and APIs.
  • Familiarity with data modelling, ETL/ELT processes, and integration best practices.
  • Experience building and managing demo environments for internal sales use.
  • Bonus points for experience with Angular, Java, Python, MySQL, DynamoDB, Snowflake, and Terraform.
• Internal Sales Support & Enablement:
  • Ability to translate complex technical concepts into clear, actionable insights for the sales team.
  • Skilled at designing and advising on SaaS integrations, ensuring internal teams understand deployment feasibility.
  • Strong analytical mindset to help the sales team qualify technical requirements efficiently.
• Communication and Problem-Solving:
  • Exceptional written and verbal communication skills for engaging with internal stakeholders (sales, product, engineering).
  • Strong problem-solving ability, capable of working through technical challenges in a fast-paced environment.
• Independence & Teamwork:
  • Comfortable working independently while collaborating closely with internal teams.
  • Proactive and detail-oriented, ensuring sales efforts are fully supported with the right technical resources.

This is a fantastic opportunity to work at the intersection of sales, product, and engineering, helping drive the success of Send's Underwriting Workbench. If you're passionate about SaaS, Insurtech, and enabling high-performance sales teams, we'd love to hear from you!

What's on Offer - Life at Send

• Health Insurance: through AXA, covering medical, dental, optical, mental health, and therapies, plus access to Spill for free, confidential mental health support and therapy.
• Life Insurance: covering four times basic salary, and Income Protection for up to 36 months at 75% of salary, including rehabilitation support.
• Pension Scheme: Salary sacrifice pension scheme through Royal London. Send contributes 8%, with an employee minimum of 4%.
• Time Off: 25 days annual leave for all colleagues, plus public holidays. We also offer volunteering time and a wellness day.
• Enhanced Parental Leave: Enhanced parental leave package, including 12 weeks of fully paid leave for all new parents and additional support for birth-giving parents.
• Learning and Development: Annual budget to use through Learnerbly, giving you access to books, courses, conferences, and resources to support your development.

Check out Send's public Handbook for more information on our product, recruitment process, team, benefits and much more.

Enterprise Sales Engineer Recruitment Process

Our recruitment process for the Enterprise Sales Engineer role will consist of four interviews.

Stage 1: Intro call with our in-house recruiter, Liam (30 minutes) - covering your background, motivations, and communication, and providing a chance to get to know Send and the role better.

Stage 2: Interview with our Tom Rhoades, Enterprise Solutions Lead (45 mins)

Stage 3: Technical interview with Michael Brierley and Sol Read, Engineering team (45 minutes)

Stage 4: Interview with Lloyd Peters, Head of Revenue UK & EMEA and Brad Tabor, Head of Revenue US (45 minutes)

30-minute call with a Send Founder

At Send, our focus lies in enhancing our culture rather than building a team that fits a cultural alignment. We recognise from our experience that a diverse, equitable, and inclusive team enhances our innovation, creativity, decision-making, overall performance, team success, and much more.

When considering applying for a role that has captured your interest, we encourage you to submit an application even if you don't meet every requirement. Studies show that women, Indigenous people, and individuals of color are less likely to apply for jobs unless they meet every qualification and requirement detailed within the job advert. At Send, we aim to break away from this trend.

When it comes to growing the team, we welcome everyone to apply, irrespective of your background, ethnicity, or culture. We are committed to thoroughly reviewing all applications and refraining from discrimination based on race, ethnicity, color, religion and belief, national origin, sexual orientation, age, marital status or civil partnership, family status, pregnancy and maternity, disability (both visible and invisible), gender identity or expression, or any other legally protected status.

We understand that fostering inclusive hiring practices is a continuous journey that requires dedication and ongoing improvement. We welcome any feedback you may have regarding our hiring or interview processes.

If you have any specific needs or additional requirements, please feel free to share them with us in the designated space on your application. Our aim is to ensure a smooth and comfortable application and interview process as possible.

Need help with your application or have additional questions regarding the role? Email - liam.longstaff-pagoni@send.technology