Enterprise Commerce Architect - Senior Manager

Job Title: Enterprise Commerce Architect – Senior Manager

Location: London, Manchester, Newcastle, Edinburgh, Birmingham
Career Level: Senior Manager (L6)

We Are:

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: https://www.accenture.com/gb-en/about/accenture-song-index

As an Enterprise Commerce Architect at the Senior Manager, you will:

Be responsible for designing, implementing, and optimizing enterprise-scale commerce solutions that drive seamless, omnichannel customer experiences. You will collaborate with cross-functional teams—spanning business stakeholders, technology leads, and UX designers—to ensure that your commerce architecture integrates smoothly with existing systems and delivers measurable business value.

Responsibilities Include:

1. Business Focus: Collaborate with executive leadership to ensure that the commerce strategy drives revenue growth and enhances market competitiveness.
2. Strategic Commerce Architecture: Define and lead the technical strategy for composable and omnichannel commerce solutions, ensuring alignment with client business objectives.
3. Client Engagement: Work closely with clients to understand their commerce requirements and translate them into robust technical designs—covering product catalogues, checkout flows, payment integrations, and order management.
4. Solution Design & Implementation: Architect and oversee the design of headless storefronts, microservices, and API integrations for seamless collaboration across marketing, sales, and fulfilment. Ensuring solution designs are driven by business priorities and deliver tangible business value.
5. Integration & Collaboration: Partner with CMS, MarTech, and enterprise architecture teams to define end-to-end solutions and technical dependencies, including OMS, ERP, CRM, and CDP integrations.
6. Technology Evaluation: Assess and recommend best-fit commerce platforms (e.g., Salesforce Commerce Cloud, Commercetools, Adobe Commerce, SAP Commerce Cloud) based on client needs that has clear cost-benefit analysis to ensure technology choices deliver long-term business needs.
7. Workshops & Documentation: Lead solution design workshops and deliver comprehensive architectural documentation along with client presentations.
8. Leadership & Stakeholder Management: Manage cross-functional teams, mentor junior architects, and engage senior stakeholders to secure buy-in for proposed solutions.
9. Continuous Improvement: Stay updated on emerging trends in composable commerce, AI-driven personalization, and cloud-native architectures, integrating best practices into client engagements.

We are looking for experience in the following skills:

1. Strong experience in commerce architecture, engineering, or related roles, focusing on B2C or B2B commerce models.
2. Proven track record in designing and implementing at least one major commerce platform such as Salesforce Commerce Cloud, Commercetools, Adobe Commerce, or SAP Commerce Cloud. Strong understanding of composable commerce principles, headless architectures, and API-first development.
3. Expertise in cloud offerings (AWS, Azure, or Google Cloud) to drive commerce migration projects and recommend best practices.
4. Excellent problem-solving, communication, and stakeholder management skills.
5. Ability to lead diverse teams, including solution architects, developers, and business analysts, in delivering large-scale projects on time and within budget.

Bonus Points if you have:

1. Relevant commerce certifications (e.g., Salesforce B2C Commerce Architect, Commercetools Certified Solution Architect, Adobe Commerce, SAP Commerce Cloud).
2. Experience in AI-driven personalization, intelligent search, and machine learning applications in commerce.
3. Background in consulting or digital agency environments is a plus.

What’s in it for you:

Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as:

1. 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice.
2. Family-friendly and flexible work policies.
3. Attractive pension plan with financial wellbeing support and resources.
4. Private healthcare insurance plan and Mental Wellbeing support.
5. Employee Assistance Programme, Career Development and Counselling.
6. A range of generous Parental Leave offerings.

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for.

Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.