ENT Outpatients Sister/Charge Nurse

NHS; Maidstone; On-site; GBP 46,000 - 53,000; Full time

Job description

Are you ready for a change? Would you like to be part of a friendly and proactive team? Would you like to support and develop a team to achieve outstanding service? We are looking for a passionate and experienced registered nurse to lead our ENT Outpatients Department.

Outpatients is an integral part of the patient journey and provides support for ENT and Head and Neck Cancer. This is a busy department that will provide an exciting opportunity to an individual who wants to develop their professional role.

We are looking for a dynamic leader who will:

• Lead by example
• Effectively manage and co-ordinate the department
• Maintain safety of the department
• Ensure governance processes are in place and monitored
• Manage the team and well-being of staff
• Demonstrate a vision for the future service model
• Educate and support the team

You will need to demonstrate working at a higher level of management or as a band 6.

Main duties of the job

You will operationally manage and support designated daily activity within the outpatients department of the Ear, Eye and Mouth Unit (EEMU) and TWH ENT outpatients unit.

You, together with the lead Matron, Matron, Clinical director, Consultants and the business management team to lead on service developments within the ENT outpatients services, to improve the quality of service provision and patient care.

About us

Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 NHS Staff Survey.

We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.

Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.

Looking for flexible working?

We are a flexible working-friendly organisation. Whether it's adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.

Joining us includes a comprehensive benefits package:

• At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
• Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits.
• Blue Light card eligibility.
• And more, additional benefits can be found in the benefits documents below.

Job responsibilities

We’ve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.

Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children).

All successful applicants will be required to complete our corporate trust induction once a start date has been agreed.

Following your corporate induction you will be expected to attend the Trust’s 2-week Induction Programme for RNs, NAs, RMs, ODPs and Paramedics. The programme is full-time (please email [e-mail] if this is problematic) and will involve travel to both Trust sites. The programme includes supernumerary shifts in the clinical area, classroom-based sessions and e-learning.

Person Specification

Qualifications

• Registered Nurse Adult Branch educated to Diploma / Degree / Masters level.
• Evidence of continuing personal development.
• Willingness to develop clinically, managerially and professionally.
• Working toward master's level qualification.
• ENT Qualification / experience.
• Nurse Prescriber.

Experience

• Broad experience of ENT and understanding of working within protocol led services.
• Working knowledge of research and development.
• Experience of managing a large team.
• Participates within Research and Development forum.
• Evidence of project management.

Skills

• Experience of courageous conversations.
• Evident commitments to high standards of patient centred care.
• Be able to independently manage and co-ordinate own and others work loads.
• Ability to reflect on practice, accept criticism and act constructively.
• Ability to lead a team Basic Knowledge & experience with computers.
• Able to work independently.
• Competent user of PC packages & Excel.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£46,148 to £52,809 a year per annum pro rata.