Engineering Services Supervisor

Job Description

Engineering Services Supervisor

Job ID 201437

Posted 03-Feb-2025

Service line GWS Segment

Role type Full-time

Areas of Interest Engineering/Maintenance

Location(s) London - England - United Kingdom of Great Britain and Northern Ireland

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Critical Services Supervisor to join the team located in the City of London.

The successful candidate will lead a small team ensuring the smooth execution of day to day technical services and on-site contractor activities. This includes undertaking management/coordination duties and leading the maintenance programme as well as providing excellent client care.

The role is based at our client’s European Hub Site working with key client and CBRE stakeholders for the contract.

Responsibilities:

• Ensure continuity of engineering services to our client.
• Manage a PPM schedule for the site, ensuring continuous compliance to client KPI/SLA and regulatory requirements.
• Respond to reactive requests and work within response and resolution targets.
• Lead a team of technicians, providing coordination and support for their roles and ongoing development.
• Identify and manage the risks to the client, including communication and consideration of short and long term risks mitigation.
• Close liaison with landlord engineering team to support fault finding and issue resolution.
• Build an effective working relationship with the client’s central monitoring team for building services.
• Manage the contractor visits to support our maintenance programme and reactive repairs, including any change documentation and access needs.
• Work with the team to propose opportunities for asset replacement, upgrade, innovation and other value-add initiatives.
• Work in partnership with other CBRE teams to ensure effective processes, records and standards.
• Develop and follow all health, safety and environmental requirements including Safe Systems of Work for services provided.
• Promote a safe working environment and escalate any concerns.
• Provides input to budgeting processes.
• Support Moves, Changes and Small Project Activities as well as having a proactive approach to business growth opportunities.
• Be the responsible person for site engineering and related hard services but also support other teams and vendor partners as required, fostering a One Team ethos.
• Work overtime as and when the business requires, this may include nights and weekends to which notice may not always be given, including participation in “on call” schedules.
• Ensure compliance in accordance to the CBRE platform and the Client Standards.
• Perform ad-hoc duties as and when required.

Core Competencies:

• A Recognised Time Served Apprenticeship in relevant in FM technical services, NVQ or equivalent qualification.
• Proven experience in FM hard services or equivalent.
• Leadership and management skills.
• Experience in using SSOW.
• Experience in utilising FM management software including planning and scheduling tools, change requests and PTW systems.
• Good multi skilled ability - Desirable to have Electrical Competences / Qualifications to a minimum or equivalent to City and Guilds 236 Pt 1-2 Electrical qualifications to 18th Edition and Mechanical Competences / Qualifications to an acceptable standard to City and Guild’s Mechanical.
• Desirable to have IOSH or NEBOSH Managing Safely certification.
• Ability to fault find.
• Ability to supervise contractors.
• Able to write Risk and Method Statements.
• Able to understand and write Permits.
• Good organisational skills.
• Good communication skills.
• Professional conduct and appearance in line with client and Company expectations.
• Eye for quality and attention to detail.
• Flexibility and adaptability.
• Be interested in Clients and their full real estate life cycle.
• Be curious about the wider CBRE capabilities and opportunities.

Behaviours:

• Proactive, Action driven, Willingness to get involved.
• Collaborative Culture & Team Empowering - One Team.
• Solutions First, Problem Solving Mentality.
• Collective drive to succeed.
• Supportive of others.
• Communicative.
• Flexible in time and approach.

About CBRE Global Workplace Solutions:

As one of CBRE’s core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry’s top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune’s “Most Admired Companies” for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”

Application Process:

Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.

No agencies please.

Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

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