Engagement Manager

UK Ministry of Defence; Wyton; On-site; GBP 29,000 - 35,000; Full time

Job description

Wyton, East of England, PE28 2EA

Job Summary

The Ministry of Defence Police (MDP) is a civilian police force that protects the UK's Defence community, capabilities and assets.

Our Force consists of armed officers, specialist policing roles and professional civilian staff who work seamlessly with the Ministry of Defence, US Visiting Forces, and other policing and security partners. With stations across the United Kingdom, our presence extends from nuclear facilities to military sites and government buildings.

Unlike territorial police forces, our jurisdiction and expertise are focused on protecting the critical infrastructure that underpins national security. Our officers and civil servants bring diverse experience and skills to the unique challenges of Defence policing.

As the MDP Engagement Manager you will analyse and assess staff feedback, people survey results and workforce-related management information to develop and co-ordinate focused activities aligned to the strategic aims of Force’s People, Culture & Engagement strategy in order to improve the overall employee experience for staff within MDP.

This position is advertised at 37 hours per week.

Job Description

The Ministry of Defence Police (MDP) Engagement team sits within the wider MDP People Team and is responsible for providing a smooth onboarding experience for all staff, providing development opportunities and analysing staff surveys.

Engagement & Development:

1. Review and improve Engagement provision in the MDP, proactively seeking new opportunities for engagement.
2. Keep up to date and informed on employee engagement initiatives and trends across Defence, the Government sector and also externally.
3. Produce reports, presentations, and papers, including the delivery of briefings to Chief Officers and Senior Leaders as required.
4. Deputise for the Engagement Lead and attend Engagement meetings as required.
5. Provide administrative support to Engagement Lead as required.

Staff Surveys

1. Support the Engagement Lead to develop a communications plan to promote the survey across the whole of MDP.
2. Monitor and evaluate response rates throughout survey ‘open window’ and implement initiatives to increase participation.
3. Act as the focal point for all aspects of the Civil Service People Survey (CSPS) and National Police Wellbeing Service (NPWS) survey.
4. Support the Engagement Lead with analysis of MDP results and the production of survey insight reports to chief officers.
5. Develop insights from survey data to improve Force employee experience.

General

1. Seek and act on feedback to ensure continuous improvement.
2. Keeping abreast of the latest trends driving HR practices and innovations.
3. Update and maintain databases, spreadsheets, and filing systems. Carry out ad-hoc administrative tasks and research in support of the wider team.
4. Collaborate with Corporate Comms and partners to share successful interventions and activities through all available platforms and mediums.

Leading by example as a role model for MDP’s values and professional standards.

1. Initiating continuous improvement in your own areas of responsibility.
2. Taking a proactive approach to risk management, ensuring any risks and issues reported and, where appropriate, escalated.
3. Being aware of and actively complying with College of Policing (COP) policies and procedures relevant to your own responsibilities and to corporate policies and procedures including equality, sustainability and the environment, health and safety and data protection.
4. Performing any other reasonable duties as directed by line management.

This list should not be regarded as exhaustive, and the post holder will be expected to deliver other duties relevant and appropriate to this.

Person specification

1. Self-motivated, confident, and able to work on own initiative.
2. Able to provide effective line management and/or project team management to achieve objectives.
3. The ability to work under pressure, work flexibly whilst managing changing and competing priorities.
4. Able to build effective working relationships with internal and external stakeholders at all levels, to work collaboratively to achieve objectives.
5. Hold CIPD Qualification level 3 or the willingness to work towards level 3.

Behaviours

We'll assess you against these behaviours during the selection process:

1. Leadership
2. Communicating and Influencing
3. Managing a Quality Service
4. Changing and Improving

We only ask for evidence of these behaviours on your application form:

1. Leadership
2. Communicating and Influencing

Alongside your salary of £29,580, Ministry of Defence contributes £8,569 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.

Candidates will be required to provide a statement of suitability. (750 - Word count)

At sift, you will be assessed against your CV and Statement of suitability and the following behaviours:

1. Leadership
2. Communicating and Influencing

At interview, you will be assessed against the following behaviours:

1. Leadership
2. Communicating and Influencing
3. Managing a Quality Service
4. Changing and Improving

When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: [e-mail].

As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This Job Is Broadly Open To The Following Groups:

1. UK nationals
2. nationals of the Republic of Ireland
3. nationals of Commonwealth countries who have the right to work in the UK
4. nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
5. nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
6. individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
7. Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants
Job Contact:

• Name: Cherry Fisher
• Email: [e-mail]

Recruitment team

• Email: [e-mail]

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: [e-mail].