Engagement Management and Business Operations Graduate

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Engagement Management and Business Operations Graduate

Location: Telford

Intakes: April & September 2025

Reward: 30,000 + Benefits Package

YOUR ROLE

If you want continuous learning and rapid career progression this could be the opportunity for you! We are looking for technology passionate individuals who want to start their career in the IT industry.

As part of a large community of Graduates and Apprentices across the business, your initial role will be within our Engagement Management and Business Operations function, working for our largest UK public sector client. You will start in one of our Graduate entry roles aligned with the professional job family, where you’ll have the opportunity to learn from our inspiring experts in a variety of tasks including financial management, planning, managing risks & issues, data analysis and stakeholder management across internal and external projects or live client services.

Alongside your role, you will also embark on our Graduate Empower Programme which aims to equip you with the capabilities that you need to succeed in this rapidly changing world of work.

This role is only available to be based in our office in Telford, West Midlands. As such you will need to be based within a commutable distance to the Telford office where you should expect to typically be in our Telford office 3 days a week.

ROLES

On joining, you will be assigned to start in one of the following roles. As your career progresses, there will be opportunity to rotate across these roles to support with your development of a broad set of skills and exposure to different parts of the business.

1. Programme Management Office (PMO) Project Analyst: Working alongside one or more Project Manager(s), delivering the monitoring, control, and management of project finances, resource capacity planning and utilization, on and offboarding, risks and issues, change management, and project planning.
2. Service Analyst: You will be working within a Service team, focusing on the performance and achievement of Service Level Agreements for Services into the client. This includes the management and trending of incident, problems, changes, and continual improvements, whilst driving compliance, and collaborating with technical teams to deliver the agreed availability, performance, and obligations of the Services.
3. Business Operation Analyst (BOA): Supporting the day-to-day operational activities of our business, including finances, communications plan, calendar and mailbox management and resource planning. You will have opportunity to work with leadership teams across the business.

You will receive significant role-based training and coaching to ensure technical growth that kickstarts your career and sets you up for #GetTheFutureYouWant at Capgemini. You will also be offered the opportunity to train towards professional certification.

YOUR PROFILE

1. A 2:2 bachelor’s degree or above.
2. Most importantly, we want people with an appetite for learning and to be passionate about working for a technology company.
3. An appetite to continually develop your skills and career.
4. Good problem solving and analytical skills.
5. Plenty of drive, curiosity, and willingness to challenge and be challenged.
6. Knowledge of Agile & waterfall methodologies.

To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.

WHAT YOU'LL LOVE ABOUT WORKING HERE

Join our diverse and vibrant organisation, with a culture that fosters a sense of belonging. Our inclusive environment and employee networks support you, we want you to have opportunities to build a career with meaningful work and strong connections. Experience the benefits of our strong commitment to autonomy and embrace flexible working practices.

EMPOWER PROGRAMME

As a graduate at Capgemini, you will embark on our two-year Empower Programme which aims to equip you with the capabilities that you need to succeed in this rapidly changing world of work. In learning pods, you will develop your emotional intelligence, refine your communication skills, tackle business challenges set by our Country Board, and even use your skills and knowledge to solve problems for our charity partners.

Throughout the programme, you will have the opportunity to connect with graduates from across the business, interact with our senior leaders, and hear from a wealth of experts. These experts range from Times bestselling authors and qualified coaches, right the way through to a military commander and Mt. Everest climber.

Our Empower Programme also includes:

1. Career progression model – giving you more frequent opportunities to progress.
2. Mentoring programme – allowing you to get ahead and leverage the support of others.
3. Regular social events across the UK – offering you the chance to meet people from our early talent community.
4. Annual awards – recognising high performers and those making an impact.
5. Community Connect sessions – taking place virtually and based on key cultural themes.
6. Volunteering opportunities – through use of your contractual ‘Giving Back’ days.

The programme complements the role-specific training that you will receive in post and acts as your springboard to continuous professional development. Are you ready to #GetTheFutureYouWant?

WHY YOU SHOULD CONSIDER CAPGEMINI

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what’s possible.

ABOUT CAPGEMINI

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of nearly 350,000 team members in more than 50 countries.

Ref. code 92035-en_GB

Posted on 27 Nov 2024

Contract type Permanent

Location Telford

Business unit ABL Northern Central Europe

Brand Capgemini

Professional communities Delivery Excellence

When you join Capgemini, you don’t just start a new job. You become part of something bigger.