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Engagement and Communications Lead
Sanderson
City of Edinburgh
On-site
GBP 35,000 - 55,000
Full time
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Job summary
An exciting opportunity awaits as an Engagement and Communications Lead within a dynamic operations function. This role is pivotal in shaping and delivering expert communication strategies for a high-profile client account. You will be responsible for executing impactful initiatives that drive engagement and operational success. Join a forward-thinking company that values positive change and development, and make a real difference in client operations. This position offers personal and career development opportunities within a supportive culture, making it an ideal place for ambitious professionals looking to grow their careers.
Benefits
Qualifications
- Proven experience in developing and executing communication strategies.
- Strong ability to engage with clients and stakeholders effectively.
Responsibilities
- Lead the development of communication initiatives for key accounts.
- Provide expert advice and support for engagement strategies.
Skills
Education
Job description
Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.
Summary of the Role
An exciting opportunity has arisen for an Engagement and Communications Lead to join the Operations function at Diligenta.
In this role, you will play a pivotal part in shaping and delivering expert communications and engagement strategies for a key client account. You will be responsible for providing specialist advice, support, and execution, ensuring alignment with Diligenta's comprehensive communications and engagement strategy to drive account performance.
This is a fantastic opportunity to take the lead in developing and executing impactful communication initiatives for a high-profile account, making a real difference in engagement and operational success.
What We Offer
- 33 days including Bank Holidays
- Eligibility for an annual discretionary bonus scheme
- Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
- Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods
- Cycle to Work Scheme & Interest free Season Ticket loans
- A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing
- A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave
- A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service
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