Energy Telesales Advisor

Job Description

We are seeking enthusiastic, motivated, and target-driven individuals to join our dynamic team based in Sunderland. As a company, we’re passionate about offering great products and services to both our clients and customers. With a focus on excellence and innovation, we’re always working to go above and beyond what’s expected, setting new standards along the way.

Role Overview:

As an Energy Sales Advisor, you will play a crucial role in driving sales and building relationships with our target audience. You will be responsible for engaging with potential customers through outbound calls, presenting products/services, and advising them to take action.

Key Responsibilities:

1. Collaborate with team members and management to optimise performance and achieve collective goals.
2. Utilise sales techniques to close deals and achieve sales targets.
3. Build rapport with customers and identify their needs through effective questioning techniques.
4. Handle objections and customer concerns effectively.
5. Meet or exceed daily/weekly targets and KPIs.

Role Requirements:

1. Previous experience in outbound telesales is essential.
2. Knowledge and experience in the energy industry is essential.
3. Excellent communication and interpersonal skills.
4. Proven track record of meeting or exceeding sales targets.
5. Ability to work independently and as part of a team.
6. Strong negotiation and closing skills.

Benefits of Working with Us:

1. Base salary plus a rewarding commission structure - OTE £40k.
2. Ongoing training, professional development, and career advancement opportunities - 100% of our Team Managers are promoted internally.
3. 28 days inclusive of bank holidays.
4. Auto-enrolment pension scheme.
5. Individual and team incentives.
6. Supportive and inclusive work environment with a focus on teamwork.
7. Summer party and winter awards ceremonies.
8. Refer a friend scheme up to £300.
9. Access to our wellbeing platform JAAQ.
10. Additional holidays and incentives.

This is a full-time office-based role in Sunderland City Centre. Working hours are Monday - Thursday: 11am-7pm, Friday: 10am-6pm, and 1 in 3 Saturdays 10am-2pm.