Energy Adviser

To Apply please go to our website: https://www.eastdurhamtrust.org.uk/join-the-team.html

Job Description

Energy Adviser – Energising East Durham

Closing date: 31st January 2025. Interviews will be held on 6th or 7th of February 2025.

(Candidates selected for an interview should be available at these times. Please ensure your availability on these dates. If you are unavailable at these times, please indicate at point of interview.)

Are you passionate about tackling climate change and helping our community reduce carbon emissions? Do you want to help people save energy, lower their bills, and enjoy warmer, healthier homes?

If so, the Energising Durham Programme needs you! Our mission is to provide trusted, expert energy advice, household support, and wider signposting and guidance through face-to-face sessions, advice clinics in local communities, and community events. This role is perfect for someone who wants to take practical action to help their community and enjoys working with people.

Role Outline

Funded by the National Lottery Community Fund until October 2029, Energising East Durham is a community-led response to the energy crisis and the climate emergency in the 24 towns and villages of the East Durham coast. East Durham Trust is seeking a motivated Energy Adviser to support delivery of energy-related projects across East Durham. This role involves working as part of a team of five, collaborating with the community and various stakeholders on programme delivery. The Trust is an exciting place to work and offers a genuine opportunity to impact positively and bring about genuine change in the communities of East Durham. This post offers the chance to work alongside an experienced team to deliver a programme that literally transforms lives. Development opportunities may be possible as the organisation grows and evolves.

What does an Energy Adviser do?

1. Conduct home assessments.
2. Provide energy efficiency advice to community members.
3. Attend energy efficiency events and advice clinics.
4. Recommend behaviour changes and home improvements to reduce carbon emissions.
5. Offer information on home improvements to decarbonize energy use at home.
6. Work flexibly, including some evenings and weekends.

Training Provided:

1. Any required training will be provided.
2. Follow-up online modules for additional skills and training on the provided online tool to create energy efficiency plans, deliver advice and guidance, and log sessions.
3. Additional training and support as needed, with funded training available for those wishing to progress.

Geographic Location

The base of operations for the Energising East Durham programme is Community House in Peterlee; however, the Energy Adviser will be mostly working remotely as required by the programme. The post holder will need to move around East Durham to meet our communities where they are and may, at times, work within other settings and services.

Duties and Key Responsibilities

1. Engage with the public sympathetically and confidently.
2. Complete any necessary Energy Adviser training.
3. Provide accurate and knowledgeable advice on household energy savings, deliver advice, guidance, and household support.
4. Guide individuals through a home plan process.
5. Support vulnerable and non-digital individuals with advice, guidance, and household support.
6. Commit to delivering energy and household advice 1:1, at small group sessions, and community events.
7. Stay updated with technical and practical information to deliver high-quality energy advice.
8. Ensure projects comply with relevant regulations and standards.
9. Stay updated on the latest industry trends and regulatory changes.
10. Promote and implement sustainable energy practices within stakeholders, partners, and the community.
11. Advocate for renewable energy solutions and energy-efficient technologies in the community.

Other:

The ideal candidate will have a solution-focused mindset and be able to proactively problem-solve collaboratively in a community and workplace where no two days are the same and challenges can occur at any time and are often not predictable. This post will include travel across East Durham, and a full clean driving licence is required alongside access to a vehicle. The above is not an exhaustive list, and the post holder will be expected to undertake any duties which may reasonably fall within the level of responsibility and competence of the post as directed.

Personal Qualities

We expect the post holder to take an energised and dynamic approach to completing this role. You will be flexible and able to respond to change. You will have good personal organisation and time management. You will need to be able to work on your own initiative and in support of our wider team. You will have a clear commitment to equal opportunities and diversity perspectives in all areas of work and experience of putting this into practice. You will hold and demonstrate an understanding of the power of respect, compassion, and kindness.

Benefits

28 days holiday plus Bank Holidays rising to 33 days for long service, Contributory Pension, TOIL system, Health Assured Employee Assistance Programme, Access to training, Childcare Voucher Scheme, Carer Friendly Employer, Complimentary tea and coffee throughout the day, Free staff parking.

Person Specification - Energy Adviser – Energising East Durham

Education and training

Essential

1. Educated to A Level, Level 3 or equivalent.

Experience:

Essential

1. At least 1 year of customer service or people-facing experience.
2. Facilitation of 1:1 advice and/or small group work.

Desirable

1. Experience of facilitating a range of advice and guidance.
2. Experience of working in community energy or climate action work in the community.

Knowledge & Understanding

Essential

1. Knowledge and understanding of the communities in East Durham or areas of a similar nature.
2. Commitment to ensure equal opportunities and inclusion.
3. Understanding of the Voluntary, Community and Social Enterprise (VCSE) sector.
4. Interest in and knowledge of energy efficiency measures and ways to save and decarbonise energy at home (full training provided).

Desirable

1. Knowledge of regulatory and compliance requirements in the community energy sector.
2. Understanding of working in and with communities who face social and economic barriers.

Skills & Attributes

Essential

1. Ability to engage and motivate individuals and communities.
2. Proven ability to work independently and on own initiative to complete set tasks and designated duties.
3. Excellent organisational skills to ensure an effective start and finish of tasks.
4. Good IT skills including use of all Office 365 based programs, CRM Software, and other web-based systems.
5. Use of digital tools to provide and track advice.
6. Ability to effectively operate data and information systems.
7. Excellent verbal and listening skills, with a good dose of empathy.
8. A friendly and professional attitude towards the public.
9. Ability to work independently and identify opportunities to extend the service.
10. Organised and reliable with good time management.
11. Enthusiasm for combating climate change by reducing and decarbonising energy use.

Located: Community House, Peterlee

Scale/Salary: £27,500 pro rata

Hours: Part Time - 20 hours per week

Term: Fixed term until 31st October 2029

To Apply please go to our website: Join the Team