Employment Co-Ordinator Job Coach

Job Summary

Salary: £30,559-£32,654

Hours per week: 37 hours

Interview date: Friday 28 March 2025

Education and Skills Supported Employment

We have an exciting opportunity in the Chippenham area for a full-time Employment Coordinator/Job Coach to join our Wiltshire Employment Support Team (WEST).

WEST empower individuals to find meaningful employment and economic participation while reducing dependence on support services. We're dedicated to promoting diversity in the workforce by collaborating closely with local employers.

Working in a highly motivated team, you'll guide individuals with SEND to secure and maintain paid employment, while also providing vital support to their families and networks. Your responsibilities will include undertaking travel training to enable customers to independently travel to their place of work and providing appropriate job coaching support to customers who have achieved paid employment. You will work for people with disabilities while collaborating with employers in Wiltshire to negotiate paid employment opportunities.

We're seeking a dynamic, self-motivated individual with essential qualifications and skills, who is comfortable with working beyond the typical 9-5 day, including weekends. If you have good communication and organisational skills, experience of supporting people, knowledge of learning disability or autism, and the confidence to liaise with businesses throughout Wiltshire, and are passionate about supporting vulnerable individuals into work.

Main Duties of the Job

To provide support for young people and adults with SEN and disabilities, assisting them to identify, obtain, and retain paid employment, including the development of the social and independence skills required to undertake employment as determined by the customers - my plan, person centred plan or community care assessment, as well as offering support to their parent/carers and support networks.

To work in partnership with Wiltshire College supporting a small number of interns as part of a wider caseload, providing more intensive support through working interviews with the expectation these will lead to employment.

To establish and develop good working relationships with local employers to help ensure that more employment opportunities become available.

Specific Duties and Responsibilities Include:

1. Manage and be responsible for a caseload of up to 35 customers.
2. Provide support into employment and on-the-job support to ensure job retention for young people and adults with SEN and disabilities, including physical impairment, sensory impairment, neurological, learning disabilities and autistic spectrum condition.
3. Support each customer by working with them and keeping all relevant monitoring records up to date while maintaining customer confidentiality.
4. Identify employment/work opportunities in customers' preferred fields of work with local employers within their community.
5. Work with each customer to produce a vocational profile, identifying skills, experience, current needs and relevant support networks, leading to an action plan which identifies development opportunities that lead to employment.
6. Pro-actively establish contact with employers to promote the service and the employment of customers.
7. Conduct preparing for Employment sessions in special schools across Wiltshire to support young people (post 16) in transitions.
8. Facilitate the planning and delivery of travel training with customers to get to and from the workplace.
9. Actively monitor and evaluate the progress of customers working with them to develop their path towards employment or progression within their current job.
10. Ensure compliance with all relevant legislation and best practices including recording and using all data in line with Wiltshire Council and DWP Information Security requirements and the Data Protection Act 1998.
11. Deal with unforeseen issues affecting the customers' employment at their place of work ensuring a successful resolution for both parties.

Person Specification
Experience Essential

• High level of relevant and practical experience acquired on the job.
• Advanced understanding of relevant procedures and working practices.
• Excellent ICT skills including use of Microsoft applications and specialist systems.
• Significant experience of working with clients and client groups with complex needs.
• Proven ability to carry out client risk assessments.
• Ability to build trust and confidence with clients, client groups, and colleagues.

Qualifications Essential

• HNC/NVQ4/QCF4 or equivalent skills and working towards a professional qualification.
• Experience of working with people with autistic spectrum conditions.
• Good time management and ability to work independently.
• Flexibility to work outside of usual 9-5 day including weekend work.

Application Process
For more details, contact Samantha Buchanan, West Team Leader, at Samantha.buchanan@wiltshire.gov.uk, or call 01225 713173.