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Employment Adviser (Norwich)

TN United Kingdom

Norwich

On-site

GBP 26,000 - 30,000

3 days ago
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Job summary

An established industry player is seeking an Employment Adviser to join their dedicated team in Norwich. This rewarding role focuses on empowering individuals to overcome barriers to employment and achieve their job goals. As a trusted mentor, you will manage a caseload of participants, providing essential support and guidance. The organization is committed to making a difference in people's lives, offering a competitive salary and a range of benefits, including generous leave and a healthcare cash plan. If you have a passion for helping others and the skills to motivate, this position is an exciting opportunity for you to make a real impact.

Benefits

25 days annual leave + Bank Holidays + Birthday Day off

2 Volunteer Days

Pension - 5% Employee 5% Employer

Healthcare Cash Plan

Annual Pay Review

Refer a Friend Scheme

Free access to BenefitHub

Qualifications

  • Excellent customer service and motivational skills are essential.
  • Experience in a target-driven environment is preferred.

Responsibilities

  • Guide participants to overcome barriers to employment.
  • Manage a caseload and build strong relationships with customers.
  • Organise job-search activities and ensure employability tools are in place.

Skills

Customer Service Skills

Motivational Skills

Problem-Solving

Knowledge of Local Labour Market

IT Literacy (Microsoft Office)

Target-Driven Experience

Experience in Employability Industry

Experience in Recruitment Industry

Information, Advice & Guidance

Full Driving Licence

Job description

Are you looking for a rewarding role that will allow you to utilise your current skills to influence, support and encourage others to build a future? Are you looking for an opportunity to make a difference to people’s lives? If so, then this might be the position for you.

We’re currently recruiting for an Employment Adviser to join our amazing team. You will provide advice and support to guide and encourage participants to overcome barriers to employment and achieve realistic job goals.

You will manage a caseload of participants, guiding their journey to employment, acting as their coach and mentor, and being the principal highly trusted contact to build strong positive relationships, motivate, challenge, encourage, and help customers obtain sustainable employment.

Our ideal candidate will have excellent customer service skills, be target-driven, and be a motivational adviser. You'll have a high level of initiative and motivation with the ability to seek out solutions to problems, and be able to work under pressure, without day-to-day supervision. However, we aren’t always looking for someone who ticks every single box; we’re looking for someone who can provide first-class customer service, driven by our overarching aim to empower lives and improve communities.

This is a rewarding role that will allow you to utilise your current skills to influence, support and encourage others to build a future and will also allow us to become better with your unique experiences.

As an organisation, we deliver a range of Employability & Health contracts which support unemployed people ‘back to work’. This job role forms part of our Restart Scheme.

In return for your dedication, knowledge, and commitment, we're offering a competitive salary range of £26,500 to £29,545 per annum (dependent on experience) with these great additional benefits:

  • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
  • 2 Volunteer Days
  • Pension - 5% Employee 5% Employer
  • Healthcare Cash Plan, incl. 3 x salary life assurance
  • Annual Pay Review
  • Refer a Friend Scheme
  • Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits

There’s also the opportunity to progress your career within the Seetec Group.

Interested? There’s an easy way to apply below to upload your CV!

If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.

Location: This is an office-based role, working in Norwich

Hours: 37 hours a week. Monday to Thursday 8.30 am to 5 pm, Friday 8.30 am to 4.30 pm

Closing Date: 11 April 2025

Key Responsibilities
  • Excellent people person with very competent communication skills
  • Organise and conduct job-search
  • Identify any potential barriers to employment
  • Ensure all paper-based employability tools such as covering letters, CVs, and speculative letters are in place
Skills and Experience
  • A good working knowledge of the local labour market in the specified geographical locations
  • Basic knowledge of self-employment
  • Fully IT literate in using a range of Microsoft Office programmes
  • Experience of working in a target-driven environment
  • Experience of delivering services to meet contractual and quality standards
  • Knowledge of the employability industry
  • Knowledge of the recruitment industry
  • Experience of working with people in the provision of ‘information, advice & guidance’
  • Full driving licence
Additional Information

SEETEC PLUSS is one of the UK’s leading providers of employability and health services, supporting thousands of people to move into employment each year. Committed to empowering people to better their lives, Seetec Pluss supports individuals from all walks of life to enter and progress in the world of work.

As an organisation, we are recruiting for a number of Employability contracts to support the unemployed back to work. This role will play a key part in contributing to the UK's economic recovery, 'Restart Scheme' which is a cornerstone of the government's 'Plan for Jobs' strategy and the expansion of the existing Work and Health programme (WHP).

Seetec Pluss is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

Dependent on the role you are applying for, you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec supports the recruitment of ex-offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us”.

Seetec Pluss is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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