Employee Services System Support

Job Summary

Are you looking for a motivating and rewarding career? Do you thrive on a challenge? Then this is a fantastic opportunity to come and join our Payroll Team.

Individuals with experience in payroll systems are a rare commodity so this vital role offers an exciting opportunity for you to enhance your knowledge on the complexities of NHS Payroll systems. Our Shared Services team based in New Cross Hospital, Wolverhampton and we are currently working from both home and the office.

Experience with NHS Payroll and Payroll systems would be beneficial.

This is an excellent opportunity for a motivated System Support officer/experienced individual with payroll systems knowledge looking to progress their career in the NHS.

Main duties of the job

This Role Requires Previous Pension Experience.

An exciting opportunity has arisen for an enthusiastic and motivated Support Systems Officer/experience payroll systems individual to join the Employee Services team to support our payroll shared services for clients across the Black Country and beyond, processing circa. 45,500 employees.

The successful candidate will be able to demonstrate proficiency in the Payroll systems. It would be desirable if the successful candidate could demonstrate proficiency in Agenda for Change and Medical & Dental terms and conditions and other legislation covering the field.

The post holder will be responsible for managing and efficiently implementing systems and other projects across the whole of Employee Services Department using knowledge of Employee Services procedures and system functionality and thus operates with some degree of autonomy in the performance of duties.

The successful candidate will be dealing with the role of Systems support and will enact changes to systems as required across the whole of Employee Services including the introduction of new systems which have an Employee Services impact.

About Us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients. We are delighted that we have been rated as Good by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020. The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Date posted

09 April 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

225-CORP-7036942

Job locations

Building 12, New Cross Hospital

Wolverhampton

WV10 0QP

Job Description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.

In Summary the main responsibilities are:

1. To manage and implement systems and other projects across the whole of Employee Services Department using knowledge of Employee Services procedures and system functionality.
2. To be able to work independently or as part of a team and responsible for providing an accurate, timely payroll service.
3. The post holder is responsible for maintaining accurate Pension records for all members of the NHS Pension Scheme employed by the Trust.
4. To provide information and advice in a timely manner to employees, managers, and/or executives.
5. Performs the role of Systems support and will enact changes to systems as required across the whole of Employee Services including the introduction of new systems which have an Employee Services impact.
6. Required to implement, interpret and operate all Employee Services systems in a timely manner as required by the Employee Services Team Leaders.
7. To ensure that these systems meet all legal requirements from Statutory Bodies to ensure compliance by the Trust.
8. The Post Holder will train staff in the use of new systems and systems changes.
9. The Employee Services team processes a combined payroll for around 45,000 employees. This must be paid in line with both local and national policy and within the strict payroll processing deadlines that exist.
10. The team has contact with staff every day in connection with queries regarding payments and these are dealt with promptly and professionally.
11. The work of the team impacts on every single employee within the Trusts and good customer service is key to their success.

Person Specification

Experience Essential

• Previous experience of Payroll Systems
• Significant Experience and Knowledge of HMRC Statutory Regulations, Pension, RTI and Auto Enrolment.
• Experience of NHS payroll systems implementation
• Significant experience of Microsoft office including extensive excel skills

Desirable

• Previous experience of NHS Payroll Systems
• Knowledge of Experience and Knowledge of AFC, Medical & Dental Contract, HMRC Statutory Regulations, NHS Pension, RTI and Auto Enrolment.
• Experience of payroll systems implementation
• Experience of Microsoft office including excel skills

Qualification Essential

• Minimum of 5 GCSE's
• NVQ level 3 plus training, skills and experience to diploma level or equivalent.
• ECDL

Desirable

• Specialist knowledge of NHS payroll

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

Building 12, New Cross Hospital

Wolverhampton

WV10 0QP

Employer's website