Employee Relations Specialist (2 year FTC)

Employee Relations Specialist (2 year FTC)

City: London

Country/Region: GB

Employee Relations Specialist, UK and Ireland

Location: Flexible hybrid working style with three days in the London office

The ER specialist for Pandora UK and Ireland will be a key part of the HR business partnering team, working closely with the HR Business Partners and the wider sales team. They will primarily provide first-class ER advisory support, assisting with the ER caseload across various regions and supporting on ad-hoc HR projects.

In the UK and Ireland, we are very proud to have been recognised in the Sunday Times ‘Best Places to Work 2023’, one of only 11 in the ‘very large’ employers category.

What to expect from the role

1. Building strong professional relationships with employees across all levels of the business, by providing first class HR support and coaching and promoting good employee relations within Pandora.
2. Providing professional support and expert advice on complex Employee Relations matters.
3. Coaching, training and developing line managers to become confident and self-sufficient in first line HR matters and best practice employee relations.
4. Providing support and advice during the implementation of organisational change projects, ensuring that a consistent approach is maintained in areas such as workforce planning, roles changes, redundancies, TUPE transfers and office relocations.
5. Staying up to date with employment law and terms of employment legislation.
6. Assessing gaps in policy and promoting development and improvement in policies and employment related documentation.
7. Leading continuous improvement efforts related to Employee Relations processes, including the creation, education and roll-out of new people policies and procedures.
8. Utilising data to proactively identify ER trends and themes to inform wider HR initiatives.
9. Fully managing the organisation's relationship with any external legal advisors, occupational health services, EAP, tribunal services, ACAS etc.
10. Managing and developing ER Advisor reporting into them.
11. Developing and mentoring other members of the HR team in ER processes.

The successful candidate

1. Strong working knowledge of HR processes and procedures, particularly in relation to Employee Relations topics.
2. Prior experience within the retail sector or other large national organisations, demonstrating their ability to navigate organizational structures.
3. Extensive experience managing complex ER cases whilst supporting a diverse client group (including senior stakeholders) in a fast-paced environment.
4. Excellent knowledge of employment law and terms of employment legislation.
5. Ability to train and coach individuals and influence at all levels.
6. CIPD Qualified 5 and/or 7 Preferred.
7. A natural presenter who is comfortable facilitating workshops and meetings.
8. A team player who is seen as approachable and a positive role model.
9. Able to build positive and strong relationships with a reputation for integrity and achieving results.
10. Articulate with excellent verbal and written communication skills.
11. Excellent attention to detail.
12. Exceptionally well organised and efficient.
13. Commercially savvy, preferably with a strong understanding of retail.
14. Pro-active and able to show initiative with a positive and challenging style.
15. Approachable, warm, empathetic and creative yet pragmatic.

What We Offer

• Career Development & Growth: Be at the forefront of an inspiring journey with tailored development plans, mentorship, and regular reviews to ensure you’re on track to achieving your goals.
• Competitive Salary & Regular Reviews: We make sure your efforts are rewarded fairly, with regular opportunities to review your progress and success.
• Generous Bonus Scheme: Your hard work doesn’t go unnoticed, with opportunities to earn performance-related bonuses.
• Hybrid Working Flexibility: Strike the perfect balance between collaboration and focus, with three office days and two work-from-home days between Monday and Thursday.
• Early Finish Fridays: Start your weekends early by finishing work at 3 PM every Friday.
• Private Healthcare: Your wellbeing is our priority, with access to private healthcare that keeps you covered.
• Employee Discounts & Perks: Enjoy 55% off Pandora products and exclusive access to discounted brands, cinema tickets, gym memberships, holidays, and more.
• Annual Leave & Flexibility: 25 days annual leave plus bank holidays, with the option to buy or sell leave, and your birthday off to celebrate YOU!
• Wellness Hub & Support: Access to wellness resources and a dedicated Employee Assistance Programme offering free, confidential support 24/7.
• Recognition & Celebrations: Your achievements are our success. With a recognition programme and regular celebrations, we ensure every success is shared and appreciated.

At Pandora, we believe in creating not just a job, but a journey of fulfillment, growth, and success. If you’re ready to take the next step in crafting your incredible career, join us and let’s build something extraordinary together.