Employee Communications (AVP) (12 Month Fixed Term Contract)

Barclays UK; London; On-site; GBP 45,000 - 75,000

Job description

As an Employee Communications professional, you will be working as part of a highly skilled, respected, and creative global team of Employee Communications professionals. You will be responsible for developing impactful and creative content and supporting the delivery of strategic and insight-driven Employee Communications to a Business or Function’s Senior Leadership team.

You will be proficient in written communications, with experience writing for internal and external channels, such as intranets, company-wide newsletters, and social media. You will transform complex and often technical messages into clear, simple, and beautifully articulated stories that colleagues can understand and relate to. You will manage channels – both face-to-face and digital – and develop impactful content and assets, targeting your audience in a sophisticated way. You will be inspired by building creative communications plans and campaigns and enjoy working creatively and collaboratively to get things done.

Key Accountabilities:

• You will support the Employee Communications VP in supporting Global Markets and Research. You will develop a solid understanding of how communications are structured, what they are driving, and their strategy and priorities.
• By developing effective relationships with stakeholders, for example in HR or Business Management, you will understand what senior stakeholders across the business need and be able to design and deliver multi-channel communication plans and campaigns that drive colleague advocacy and engagement, and support the business in achieving its growth ambitions.

To be successful as an Employee Communications Business Partner, you should have experience with:

• Previous experience in an Employee Communications role.
• Exceptional writing skills.
• Proven ability to create and curate content across a wide range of channels, both face-to-face and digital.
• Excellent planning, prioritization, and organizational skills.

Some other highly valued skills may include:

• Collaborative spirit, curiosity, and eagerness to engage.
• Creative mindset with a track record of proactively suggesting and implementing new formats, and strong problem-solving abilities.
• Ability to work efficiently under tight deadlines with a considerable focus on execution.

You may be assessed on the key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology, as well as job-specific technical skills.

This is a temporary role for a 12-month period based out of our London office.

Purpose of the role:

To build strong and effective partnerships with the senior leadership of the organisation, advising on how to engage and influence employees to achieve the business’s goals, through an insight-based employee communications strategy, backed up with outstanding execution capability.

Accountabilities:

• Leadership communication, using detailed, systematic insight research to help senior leaders understand employee sentiment, and empower them to communicate empathetically with their people.
• Business strategy alignment, building belief in the strategy of the organisation, and the progress being made, with a strong focus on the impact employees have on the client experience.
• Culture and employee proposition communication, designing and implementing communication interventions that influence individual behaviour to create a culture built on the Barclays Mindset; demonstrate why the organisation is a great place to work.
• Change delivery, creating communication interventions that build employee commitment and capability through organisational change.
• Crisis and issues management, working closely with the senior team as part of the management response, focused on the role of employees in engaging clients.
• Capability building, leading and developing a high-performing team, building individual skills and team capabilities.

Assistant Vice President Expectations:

• To advise and influence decision making, contribute to policy development, and take responsibility for operational effectiveness. Collaborate closely with other functions/business divisions.
• Lead a team performing complex tasks, using well-developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identifying the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/or projects, identifying a combination of cross-functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and develop new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business-aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practices (in other areas, teams, companies, etc.) to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge, and Drive – the operating manual for how we behave.