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Employee Benefits Analyst Team Leader

Lawes Insurance Recruitment

London

On-site

GBP 60,000 - 80,000

30+ days ago

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Job summary

An established industry player is seeking an Employee Benefits Analyst Team Leader to manage a dynamic team of analysts. This exciting role involves overseeing client relationship development, conducting benefit reviews, and ensuring compliance with internal controls. The ideal candidate will thrive in a fast-paced environment, demonstrating exceptional attention to detail and strong communication skills. Join a vibrant team where your leadership will make a significant impact on client satisfaction and operational efficiency. If you have a passion for employee benefits and team management, this opportunity could be your next career move.

Qualifications

  • 4+ years of experience in the insurance or intermediary sector.
  • Health and Benefits experience from a brokerage or insurer.

Responsibilities

  • Manage workloads among the analyst team and ensure task fairness.
  • Support consultants in tracking project progress and maintaining client files.

Skills

Team Management

Client Relationship Development

Process Improvement

Attention to Detail

Communication Skills

Job description

Job Title: Employee Benefits Analyst Team Leader

Location: London

Full/Part Time: Full Time

Insurance Industry Sectors: Employee Benefits, Brokerage, Broker

PURPOSE OF ROLE:

Lawes consulting group are working closely with a key client who are looking for an Employee Benefits analyst team leader to manage a team of three analysts. This role operates within a vibrant and rapidly evolving atmosphere. The ideal candidate will oversee a compact team of analysts leading a team to support client relationship development, aid in benefit reviews, handle administration tasks, and address client/member queries.

KEY RESPONSIBILITIES:

  1. Manage workloads among the analyst team, ensuring fairness and manageability by redistributing tasks as needed.
  2. Promote the exchange of ideas within the analyst function to encourage best practices and uphold quality standards.
  3. Assist in implementing process and system changes and monitor their effectiveness. Offer guidance to analysts in handling errors, problems, complaints, and disputes.
  4. Ensure accessibility and currency of process maps and administration guides.
  5. Support consultants in tracking project progress, maintaining client files, and updating activity trackers.
  6. Manage benefit specifications, scheme accounting, census data audits, and ad-hoc consulting projects.
  7. Ensure full compliance with compliance requirements and internal controls.
  8. Effectively and professionally communicate, both verbally and in writing, to ensure consistent adherence to processes across the team.
  9. Oversee the delivery of claims and underwriting activities.
  10. Build and maintain ongoing relationships with clients, insurers, and internal colleagues.
  11. Handle telephone inquiries from clients and manage client mailboxes.

EXPERIENCE:

  1. Minimum of 4 years of experience in the insurance or intermediary sector, preferably specializing in private healthcare and group risk.
  2. Health and Benefits experience (from a brokerage or insurer).
  3. Exceptional attention to detail.
  4. Ability to think intuitively, assertively, and creatively.
  5. Capable of thriving in a fast-paced environment and consistently meeting deadlines.

If you have the relevant experience or know someone that does please contact Sharnia on the below:

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