Employee Benefits Administrator

Wincanton; Chippenham; Hybrid; GBP 26,000 - 28,000

Job description

We are currently seeking a Benefits Administrator to join our People Support Hub team on a 12 month fixed term basis. The role will support the processing, and benefit administration for our colleagues and managers for all employee benefits. We are offering flexibility to work remotely with this role with travel to the office as required for team meetings/training.

Hours: 37.5, Monday to Friday

Salary: between £26,000-£28,000

Duties and Responsibilities:

• Process benefits applications accurately and in a timely manner ensuring the data inputted is correct.
• Ensure third party systems are updated when needed.
• Complete daily required processes and reports.
• Inputting amendments when required and use the mass upload process if needed.
• Ensure that information and data is accurate, and legal compliance is always maintained in line with Team Leader guidance.
• Update and maintain Oracle to ensure colleagues' information and data is up to date and accurate.
• Use ticketing system to track workloads and ensure applications, reports and queries are completed in accordance with SLA's and KPI's.
• Provide advice and guidance on processing queries around Benefits and Reward to both Colleagues and managers helping to deliver a great employee experience.

What will you bring?

• Experience of working at a similar level within a fast-paced environment.
• Excellent IT skills and comfortable with working with multiple systems.
• Sound data interrogation.
• Good oral and written skills.
• Highly organised and able to plan, prioritise and meet deadlines.
• Able to liaise effectively with peers to organise and share work priorities.
• Common sense and pragmatic approach.
• Desire to provide our colleagues with a great customer experience.
• A great team worker who will perform in line with our values.
• Ability to follow process and procedure but able to make decisions to resolve issues whilst staying within legislation.
• Flexible and able to react to the business demands.
• Investigative mind with the ability to understand the impacts of actions taken.
• Able to undertake reconciliation work within different systems.

Desirable:

• Previous experience of Oracle.
• Previous Benefit and Reward experience.
• Customer Service Skills.
• Legislation knowledge surrounding Benefit in Kind, Pensions and Company Cars.

Our Commitment:

Our people are our most important asset and as such, we are continuously expanding our capability programmes to provide you with opportunities to build and extend your professional, functional and management skills. Your development through coaching is our priority. Continuous learning takes place through a broad variety of opportunities and types of engagement. Access to the latest technological innovation in the logistics and supply chain industry as well as Wincanton's deep knowledge and expertise in our field, constitute a superb platform for your professional development.