Enable job alerts via email!
Electronic Gaming Host
The Rank Group
Glasgow
On-site
GBP 10,000 - 40,000
Full time
Boost your interview chances
Create a job specific, tailored resume for higher success rate.
Job summary
An established industry player is seeking an enthusiastic Electronic Gaming Host to join their vibrant team in Glasgow. This role is all about providing an exceptional customer experience, where your passion for people and electronic gaming will shine. You will engage with customers, learn their preferences, and create a fun atmosphere that keeps them coming back. Join a company that values teamwork, ambition, and responsibility, and be part of a journey that aims to excite and entertain every guest. If you thrive in a dynamic environment and are eager to grow, this opportunity is perfect for you!
Qualifications
- Experience in hospitality roles is essential.
- Knowledge and passion for electronic gaming are crucial.
Responsibilities
- Create a welcoming atmosphere for electronic gaming customers.
- Tailor experiences based on customer preferences and playing styles.
- Promote safer gambling and comply with regulations.
Skills
Job description
Company Description
Grosvenor is on an exciting journey of growth. It’s a great time to join us.... More than ever, we’re investing in our venues and our people to ensure we have the best gaming offering and the best people in the right places.
We aim to excite and entertain all our customers, giving them a memorable experience they will want to return for.
Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones.
Why just work... when you can work, win & grow with us
Grosvenor Casino, Glasgow Merchant City
As an Electronic Gaming Host you will be the face of our business, greeting and looking after our electronic gaming customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience.
You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests' expectations.
You will:
- Get to know your regular customers and their playing style and preferences, ensuring you tailor the experience to their needs.
- Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions.
- Work with your colleagues to provide efficient and dynamic service across leisure, food, and beverage.
- Ensure you keep your customers informed of the latest developments in electronic gaming and in our online offer, with the intention of them becoming members of Grosvenor online.
- Ensure you proactively comply with all regulations, particularly for alcohol licensing conditions, food safety, and always promote and champion safer gambling.
- Positive attitude.
- Experience of working successfully in a hospitality role.
- Knowledge of and passion for electronic gaming.
- Fanatical about delivering unrivaled customer experience.
- Ability to collaborate with the wider business.
- Sound communication skills.
- Comfortable with change and ability to embrace new ways of working.
Additional Information: Must be able to work night shifts and weekends.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
job faster
