Electrical Support Engineer (Office Based)

Job Description

Electrical Support Engineer (Office Based)
£45,000 - £50,000 + Off-The-Tools + Training + 25 Days Holiday + Benefits
Crawley, Sussex

Are you an Electrical Engineer from a Service, Maintenance or Installation background looking for an off-the-tools, office based role, where you will be the first technical point of call for this industry leading British manufacturer?

In this off the tools role you will be providing service support and assisting with breakdowns over the phone, whilst briefing Service Engineers and working in partnership with them to ensure faults are resolved as quickly as possible. As these are specialist products, you will receive comprehensive training allowing you to become a technical expert in the business.

This company has a significant foothold in a niche and profitable sector. Year on year they have continued to expand and due to monopolising their niche market, they now require a technical support specialist on hand to assist with providing guidance, training, support and technical assistance on breakdowns, installations, etc.

This role would suit an Electrical Engineer who is looking to get off the tools and prefers a technical, office-based role, or a Service Coordinator / Supervisor with an Electrical background.

• Providing frontline technical support to customers around the globe
• Office based, providing remote support to customers and the service team
• Occasionally, perhaps 3 times a year, provide support on site as a technical expert
• Fully comprehensive training on specialist products

• Electrically Biased Engineer
• Service, Support or Maintenance background
• Comfortable being on the phone
• Looking for an office based role

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.