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Night Manager

PPHE Hotel Group

Greater London

On-site

GBP 25,000 - 35,000

Full time

11 days ago

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Job summary

An exciting opportunity awaits as a Night Manager at a vibrant new hotel in Hoxton! This role promises a dynamic environment where your leadership and customer service skills will shine. You will be at the forefront of ensuring guests have an unforgettable experience while managing all night operations. With a focus on safety and service excellence, you will cultivate a positive team culture and empower your staff. Enjoy a competitive salary, generous benefits, and the chance to work in a culturally rich setting that celebrates art and hospitality. Join a forward-thinking company that values creativity and offers great perks to enrich your work-life balance.

Benefits

Heavily discounted hotel rates in Europe
F&B discounts at restaurants and bars
Two wellness days per year
Access to 40% of pay before payday
Recommend a friend scheme
Gym discounts
Ride to Work scheme
Discounts at hundreds of stores
Free dry cleaning for work uniform
Annual staff parties and events

Qualifications

  • Proven experience in hospitality management or similar role.
  • Strong leadership skills and ability to empower a team.

Responsibilities

  • Oversee all Night and Front Office operations.
  • Ensure exceptional guest experiences and safety compliance.
  • Lead and inspire the Night Reception team.

Skills

Customer Service
Health and Safety Compliance
Team Leadership
Problem Solving

Job description

Location: art’otel London Hoxton, United Kingdom

Salary: Highly competitive with great benefits

Night Manager

We are recruiting for a Night Manager for one of the coolest newly opened hotels in Hoxton! Long revered as London’s effortlessly cool cultural core, Hoxton’s hip new resident has hit the scene. The 26-floor art’otel Hoxton promises a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display. With 357 guest rooms and suites, a lounge, gym, and two destination restaurants.

As our Night Manager, you will receive:

  • Salary: Highly competitive plus great benefits
  • Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
  • F&B discounts at our restaurants and bars (for your whole party)
  • Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
  • Access to 40% of your pay before payday through Wagestream
  • Recommend a friend scheme – up to £750
  • Vitality at work scheme with great gym discounts & more
  • Ride to Work scheme & free cycling lessons
  • Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
  • Free dry cleaning for work uniform
  • Annual Staff parties and events
As a Master of your Craft you will…
  • Perform Head of Department duties connected to all Night and Front Office operations, and making crucial decisions
  • Ensure guests’ needs are met beyond expectations, and take full responsibility for Health, Safety, Security, Licensing & Fire
  • Have a passion and skill set to ensure that the service provided by the Night Reception team is beyond the normal guest experience expected by our guests.
  • Maintain positive and productive working relationships with other employees and departments
  • Be available to work 4 days on, 4 days off, on a 12-hour shift basis (from 8pm to 8am)
  • Empower your team by providing an inspiring service culture through briefings, team meetings, and coaching

If you share a passion for art, culture, and hospitality, art’otel is where people’s talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service by enriching their knowledge; and by encouraging their passion for art and appetite for the finer things in life.

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