Senior Software Engineer (Business Experience)

Trustpilot, Inc.; City of Edinburgh; Hybrid; GBP 50,000 - 90,000

Job description

Senior Software Engineer (Business Experience)

Edinburgh

Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way—but there’s still an exciting journey ahead. Join us at the heart of trust.

We are growing our engineering team at Trustpilot and are looking to welcome a Senior Software Engineer into the Business Experience team.

About the team:

The Business Experience team owns several parts of the B2B Web App (used by Businesses to manage their Trustpilot reputation) including the main platform architecture. They are currently working on our new generation of flexible web widgets which allow businesses to showcase Trustpilot metrics on their website, with AI powered review highlights. In Q2 we are picking up a brand new project which will provide Data Insights on our 10 million+ reviews and help new customers analyse & compare specific companies against their industry competitors. This product will be a key release in our new suite of products focussed on finding new revenue streams for our data.

As a Senior Software Engineer, you will leverage your extensive knowledge and experience to spearhead the development of our products. You'll be instrumental in the technical direction of projects, from initial concept to final deployment and ongoing maintenance. Your expertise will help guide architectural decisions, ensure code quality, and mentor fellow engineers, promoting a culture of technical excellence and innovation.

To ensure we deliver products that not only meet but exceed customer expectations, our team collaborates closely with other departments, including product management, data science, data analytics, sales, and customer support. This close collaboration allows us to thoroughly understand customer needs and gather accurate requirements.

What you'll be doing:

• Take part in decision making and design discussions during development
• Help plan, implement and release new features
• Troubleshoot existing software, squashing those nasty little bugs
• Inspire and challenge the organization with your knowledge of how to solve problems
• Help mentor and coach less experienced colleagues
• Help to lead the technical direction of the team through adoption of best practices and tooling

Who you are:

• Experience at a Senior level, building full-stack applications while working alongside diverse teams
• Developing REST APIs and distributed cloud services
• Extensive proficiency in React, Node.js
• Proficient AWS experience is a must
• A personable and helpful personality, willing to give and receive feedback in a constructive way
• Motivated to push yourself and the people around you to constantly improve, in a healthy way

Some relevant technologies and services we use:

• AWS (ECS, Lambda, SNS, SQS, CloudFormation ...), Docker
• React, Next.js, CSS Modules, SASS, Styled Components

What's in it for you?

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of employment
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist
• Pension and life insurance, Health cash plan, online GP, 24/7 Employee Assistance Plan
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you!

We offer flexibility and are offering these roles to work hybrid with a mixture of office and remote working, or if you are looking to be fully remote we are open to discussing this too! (As long as you are based in the UK or Denmark)

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 320 million reviews and 70 million monthly active users across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected.