Junior Installation Engineer - Fire and Security

JLA Limited; Guildford; On-site; GBP 100,000 - 125,000

Job description

Junior Installation Engineer - Fire and Security

JLA is a mission critical infrastructure solutions business offering services in Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning.

The company offers an end-to-end, on-premise, machine supply and breakdown service proposition under the name Total Care, along with additional products and services. JLA is driven by a world-class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers.

When you join the JLA family, you'll also gain access to an extensive benefits package.

We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App, plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs.

You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available.

To offer financial support, we provide life assurance coverage, company sick pay, and a company pension scheme, along with added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub.

We pride ourselves on offering a healthy work-life balance and believe it is important to have time away to recharge, which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies.

We are a company that appreciates you and invests in your success, even having a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!

Role Overview

Safety systems maintenance engineer including reactive calls.

Key Tasks

1. Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job).
2. Part of the OOH call out rota.
3. To carry enhanced van stock to achieve high 1st fix rate.
4. Responsible for van stock in the same manner as level 1 and 2.

Service Delivery

Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance.

Managing Risk

Awareness of your operational and regulation risks which may impede your operations.

Responsibility for reporting to your line manager any risk which may impact the business.

Managing Health & Safety

Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements.

Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set.

Criteria

Essential (attributes required for candidate to be considered)

[Insert essential attributes here]

Desirable (attributes that can be trained or developed)

[Insert desirable attributes here]

Knowledge and Skills (what you know and what you can do)

[Insert knowledge and skills here]