Area Manager – Scotland central belt

Quest Search and Selection; Glasgow; On-site; GBP 30,000 - 60,000; Full time

Job description

Direct message the job poster from Quest Search and Selection

Head of Recruitment Solutions - Quest Search & Selection

The Company:

Quest Search and Selection is partnering with this global retailer that offers a range of products including skincare, beauty, fashion & home, designed to transform your wellbeing and mindfulness!

The Role:

The role of the area manager is to manage a team of 10 -15 Store Managers across a group of retail locations within Scotland. This role focuses on the wellbeing, performance, and development of each store and its team. You will also ensure that all stores reflect the brand, operate with customer excellence, commerciality, and meet operational & stock targets.

Key responsibilities of the Area Manager – Scotland central belt role include:

• Actively engage with store teams during visits, coaching, and motivating them on the shop floor to deliver an exceptional feel-good customer experience.
• Regularly assess employee engagement levels using feedback from engagement surveys, create actionable plans, review store progress, and follow up visits.
• Collaborate with the Retail Director to proactively develop action plans, focusing on performance improvement, operational optimisation, talent retention, and people engagement.
• Oversee people planning for the area to drive productivity growth in line with sales and operational responsibilities.
• Ensure store budgets and expenses align with targets and maintain cost efficiency.
• Complete the store visit at least monthly or bi-monthly with follow-up actions to ensure accountability.
• Confirm that all training needs are met on store visits and that you have a proactive succession plan of performance management and high achievers.
• Recognise and celebrate team achievements directly & engage with stakeholders accordingly.
• Ensure all store team members complete required training for products, services, operations, and leadership in line with standards.

To be successful in your application for this Area Manager – Scotland central belt position:

• Ideally having 2 years + of experience as area, regional or district manager, field-based experience.
• Ideally having experience within the retail or hospitality sectors, ideally within a premium, customer service-oriented setting.
• Experience working with different store formats – FP/Outlets/Travel concession etc. is highly desirable.
• Most backgrounds would be considered but fashion or beauty within a fast-paced or premium environment will be desirable.
• Strong interpersonal skills, with excellent verbal, written, and IT communication abilities.
• Results-driven and detail-oriented.

Benefits included in this Area Manager – Scotland central belt position:

• Working days are typically Monday WFH, Tuesday – Friday in stores.
• One in 4 weeks requires weekend work with time off in the week.
• Car or allowance is provided.
• Numerous wellness benefits, working for a sustainable business.
• Day off for your birthday & training.

If you have the right experience for this opportunity, please do not hesitate to apply with your CV & reference no. JO-2502-115023.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Industries: Retail Apparel and Fashion, Retail, and Personal Care Product Manufacturing