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ServiceNow Architect - ITOM

Arden Resourcing Limited

London

Hybrid

GBP 60,000 - 100,000

30+ days ago

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An innovative firm is seeking a skilled ServiceNow Architect specializing in ITOM for a hybrid role based in London. This contract position offers the opportunity to work on exciting projects, including designing the CMDB Data model and implementing ServiceNow Discovery solutions. The ideal candidate will possess strong communication skills and experience working with stakeholders at various levels. If you are passionate about cloud solutions and have a knack for documentation, this is the perfect opportunity to make a significant impact in a dynamic environment. Join a team that values collaboration and expertise in a forward-thinking setting.

In-depth knowledge of ITOM and ServiceNow implementations is essential.
Experience with cloud solutions and their APIs is required.

Design the CMDB Data model and create Service Mapping process documentation.
Collaborate on plans for building discovery solutions.

ITOM

ServiceNow ITOM implementations

ServiceNow CMDB Architecture

ServiceNow Discovery solutions

Communication skills

Cloud solutions (AWS, Azure, Google Cloud)

API knowledge

Documentation skills

Certification in ServiceNow

ServiceNow Architect – ITOM

London Based – Hybrid

Contract

I am recruiting for a ServiceNow Architect with experience of ITOM. This is a contract for 6 months initially, the role is hybrid working. Though the main office is central London based there could be travel to other parts of the UK on occasion.

Due to the nature of this role, we are looking for a clear and concise communicator, previous experience of dealing with stakeholders at various levels is a must.

Duties include but are not limited to:

Helping to design the CMDB Data model
Creating Service Mapping process documentation for clarity on next step of the implementation.
Helping to create a plan with colleagues on how discovery will be built

Key skills & Experience needed:

In depth knowledge of & experience in ITOM
- ServiceNow ITOM implementations
- ServiceNow CMDB Architecture
- Certification advantageous
Experience designing, deploying, and managing ServiceNow Discovery solutions
Experienced in developing, documenting, implementing, and maintaining Discovery governance processes, procedures, standards, and policies
Can create and maintain Service Mapping-related documentation
Experience with Public and private cloud solutions such as AWS, Azure, Google Cloud and their corresponding APIs.
Familiarity with industry-standard communication protocols such as HTTP, TCP, SNMP, SOAP, and REST.

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