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Senior Client Account Manager (Alloga UK)

Alliance Healthcare UK

South Normanton

On-site

GBP 80,000 - 100,000

5 days ago

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Join a forward-thinking company as a Senior Client Account Manager, where you'll play a key role in nurturing client relationships and driving strategic initiatives. In this dynamic position, you will be responsible for developing strong partnerships with clients, leading improvement projects, and ensuring effective communication within the team. This role offers the opportunity to make a significant impact in the pharmaceutical solutions sector, where excellence and continuous improvement are at the core of the mission. If you are a proactive leader passionate about client success, this is the perfect opportunity for you to thrive and grow.

2+ years of experience in customer/client-facing roles.
Strong strategic thinker with excellent communication skills.

Develop and maintain relationships with Full Order-to-Cash clients.
Lead improvement initiatives and manage client escalations.

Client Relationship Management

Strategic Thinking

Communication Skills

Leadership

Degree-level education

Senior Client Account Manager (Alloga UK)

Location: South Normanton, Derbyshire

Position: Senior Client Account Manager

Company: Alloga

Are you a strategic thinker passionate about client relationships? Join Alloga as a Senior Client Account Manager and play a pivotal role in nurturing our existing client base while supporting new implementations!

Key Responsibilities:

Develop and maintain strong relationships with Full Order-to-Cash clients.
Communicate business updates effectively within the Client Account Management team.
Lead improvement initiatives and contribute to company-wide projects.
Manage client escalations and ensure team coverage during absences.
Allocate clients among Account Managers and support resource needs.
Schedule meetings to foster positive client relationships.
Conduct regular team catch-ups for development and sharing best practices.
Support commercial reviews and monitor client profitability.
Set objectives and conduct performance reviews for team members.
Collaborate across functions, enhancing relationships with Contract Managers, Customer Care, and Operations.

Requirements:

Degree-level education and/or 2+ years of relevant experience, with a focus on customer/client-facing roles.

Why Join Alloga?

At Alloga, you’ll be part of a team dedicated to excellence and continuous improvement in the pharmaceutical solutions sector. If you’re a proactive leader with a knack for client success, we’d love to hear from you!

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis.

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