Care Manager

We are a dedicated adult residential care home committed to providing high-quality, person-centered care for individuals with complex needs, including mental health conditions, dementia, and physical disabilities. Our goal is to create a safe, nurturing, and supportive environment that empowers residents to lead fulfilling lives with dignity and independence.

Job Summary:

We are seeking an experienced CQC Care Home Manager to lead our team and oversee the daily operations of our care home in Birmingham. The ideal candidate will be responsible for ensuring compliance with CQC regulations, managing staff, and delivering exceptional care to our residents. This role requires a strong leader with a passion for adult social care, operational excellence, and a commitment to safeguarding and quality outcomes.

Key Responsibilities:

Regulatory Compliance & Governance:

1. Ensure full compliance with CQC standards and regulations.
2. Maintain high-quality care standards and implement best practices.
3. Prepare for and manage CQC inspections and audits.
4. Keep up to date with changes in legislation and ensure compliance.
5. Oversee the daily operations of the care home, ensuring efficiency and effectiveness.
6. Manage budgets, financial planning, and resource allocation.
7. Monitor occupancy levels and ensure the home operates at full capacity.
8. Implement policies and procedures that align with company and regulatory guidelines.
9. Recruit, train, and mentor staff to ensure a high-performing team.
10. Conduct regular supervision, appraisals, and performance management.
11. Foster a positive work culture that encourages staff retention and professional growth.
12. Ensure adequate staffing levels and workforce planning.

Resident Care & Safeguarding:

1. Develop and implement personalized care plans for residents.
2. Ensure residents receive high-quality, person-centered support tailored to their needs.
3. Promote a safe, structured, and supportive environment.
4. Act as the Designated Safeguarding Lead, ensuring all safeguarding policies are adhered to.
5. Work closely with local authorities, healthcare professionals, and families to ensure positive outcomes for residents.

Stakeholder Engagement & Communication:

1. Build and maintain strong relationships with residents, families, social workers, and external agencies.
2. Work collaboratively with healthcare providers, social workers, and regulatory bodies.
3. Provide regular updates and reports to senior management and external stakeholders.

Key Requirements:

1. Registered Manager qualification (Level 5 in Leadership & Management for Health and Social Care) or willingness to work towards it.
2. Proven experience as a Registered Care Home Manager, preferably within a mental health or dementia care setting.
3. Strong knowledge of CQC regulations and compliance.
4. Excellent leadership, communication, and organizational skills.
5. Experience managing budgets and financial operations within a care setting.
6. A compassionate, resident-centered approach to care.
7. Ability to manage complex cases and respond effectively to challenging situations.
8. Enhanced DBS check (required prior to employment).

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Health Care Provider

Industries

Hospitals and Health Care and Nursing Homes and Residential Care Facilities