Digital Workshop Engineer

Commercial Group; Cheltenham; Remote; GBP 28,000 - 35,000

Job description

We are seeking a proactive and skilled Digital Installation Engineer to join our Commercial team. You will play a pivotal role in delivering and installing cutting-edge Smart Technology and Managed Print products to clients across the country, including occasional travel to Ireland. Working typically as part of a 2-person team, you will ensure the seamless setup and maintenance of advanced digital equipment and systems.

This role offers a blend of hands-on technical work, client interaction, and opportunities to contribute to user training and content creation.

Your responsibilities as a Digital Installation Engineer will be:

• Operating as a 2-person team, to transport, install, and set up Smart Technology and Managed Print products, including digital signage displays into retail and or office space, media equipment, printers, and associated metalwork enclosures/brackets.
• Provide end user training on installed hardware to the end users.
• Mount media screen bracketry/framework onto walls using provided tools.
• Respond promptly to service call-outs to replace damaged or broken screens and media equipment.
• Provide occasional workshop support by configuring Smart Technology products and printers under the guidance of the line manager.
• Follow schedules, delivery notes, and equipment return forms provided by the line manager, ensuring all documentation is scanned and submitted daily.
• Conduct on-site surveys as needed to assess installation requirements or troubleshoot existing setups.

About you

• You will be a Tech savvy individual, with the ability to add devices to a network, with the understanding of IP, subnet and gateways.
• Comfortable downloading and installing print drivers onto Laptops/Pc’s.
• Basic understanding of building and uploading software onto mini PC’s (training can be provided).
• Proven experience in configuring, assembling, and dismantling technology products, or working in an IT/engineering environment is advantageous.
• AV installation experience is advantageous but not essential.
• Confident in using tools such as power drills for installation tasks.
• Always follows safety procedures and performs work with care and precision.
• Strong communication skills and a customer-focused attitude.
• Capable of working both independently and as part of a team.
• Thrives in a fast-paced environment and can effectively manage priorities.
• Self-driven, enthusiastic, and capable of working under pressure.
• Well-organised with excellent time management skills.
• Holds a full UK driving licence and is comfortable driving vans up to 3.5t.
• Willing to work overtime (paid at time-and-a-half during weekdays, double time weekends) and evenings when required.
• Prepared to stay away from home with 3 – 5 days’ notice when necessary.
• Resides within a 30-mile radius of our Cheltenham office and is able to commute daily for a typical 8am – 9am start, dependant on the job that’s allocated for that day.
• Willing to undergo Enhanced DBS (CRB) checks as part of the hiring process.

About us

We are proud to be a successful, purpose-driven organisation that is on an exciting journey to achieve an annual turnover of £100m by 2025.

Commercial are business transformation specialists. We transform business impacts and experiences by applying original thinking to everyday practices.

We specialise in Managed IT, Smart Technologies, Managed Print Services, Technology, Interiors, Office Supplies, and PPE, Facilities and Workwear.

We invest in our people so they are experts in their field, excel within their environment and continue on a journey of growth and development, personalised to them.

We are #commercialbynature.

Benefits

We commit to ensuring all our employees feel truly valued and appreciated for the work that they do, every day. As a member of the Commercial team, you will receive the following:

• A base salary of £28,463 per annum
• An annual bonus scheme of £3,000, paid quarterly upon successful achievement of KPIs
• Pool car will be provided
• A generous holiday allowance of 25 days plus bank holidays, which increases with length of service
• An enhanced family leavepackage to support you and your growing family
• Life Insurance that offers a payment equivalent to four times your annual salary
• Access to confidential support through our Employee Assistance programme and wellbeing support including a 24-hour GP service and physiotherapy
• Free and expert mortgage and remortgaging advice for all members of the team, friends and families from leading broker Charles Cameron & Associates
• Other benefits such as charity volunteering opportunities, pension, cycle to work scheme, flexible working structure and more

Diversity & Inclusion

Together, we are committed to attracting, including, inspiring, and developing our teams no matter their background, belief or way of life.

We embrace everyone’s unique perspectives and create a genuine belonging for all.

At Commercial, we look to hire the very best people for our roles. Our team members are who we are and create the brand we are today.

We welcome all applicants regardless of your race, ethnicity, gender, religion, disability, age or sexual orientation. Even if you don’t feel you completely fulfil all the requirements for this vacancy, we still encourage you to apply. It is our commitment to provide equal opportunities for all.

Please visit our website for further information about us and to view our job applicant privacy notice.