Intelligent Automation Business Analyst

Intelligent Automation Business Analyst

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different.

ABOUT CAPCO

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry.

We are/have:

• Experts in Banking & Payments, Capital Markets, Insurance and Wealth & Asset Management
• Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc.
• Committed to growing our business and hiring the best talent to help us get there.
• A growing Cloud community of professionals from architecture to advisory to delivery, founded on real delivery expertise
• Focused on maintaining our nimble, agile and entrepreneurial culture

Who are Capco Technologists?

We are a team of people who are curious and willing to never stop learning. We have a passion for new technologies and understand how they can help deal with today’s business challenges.

To enjoy our working environment you will need to:

• Be modest in how you conduct yourself but still demonstrate confidence in your ideas.
• Display intellectual curiosity and a willingness to learn.
• Work well with a team and lead with clarity and sensitivity at all times.
• Be comfortable working on Capco/Client site up to 3 days a week depending on assignment.

What are we looking for?

Capco are looking for an Intelligent Automation Business Analyst with extensive Robotic Process Automation (RPA) experience to help financial services organisations find value through process optimisation and automation.

Key Skills:

• Deep knowledge of Intelligent Automation technologies and how to implement them at scale
• Ability to analyse processes and identify the most fit-for-purpose technology solutions
• Familiarity with major RPA vendors (UiPath, WorkFusion, Automation Anywhere, Blue Prism)
• Understanding of other automation technologies such as process mining (Celonis), OCR (Abby) and the Microsoft Power Platform
• Ability to identify and remove waste from processes prior to automation
• Drive process assessments for robotics process automation opportunities
• Identifying new process opportunities and accurately analysing and estimating new processes
• Analyse, understand, and document the business processes in detail and communicate effectively with stakeholders
• Identify and communicate the RPA technical infrastructure requirements.
• Design RPA process solutions in accordance with standard RPA vendor specific design principles and standards.
• Configure new RPA processes and objects using core workflow principles that are efficient, well structured, maintainable, and easy to understand.
• Support existing processes and implement change requirements as part of a structured change control process.
• Problem solving issues that arise in day-to-day running of RPA processes.
• Communicating with RPA software vendor support team for technical issues.
• Working within project planning constraints and providing inputs to the change control process.
• Supporting the Operational Teams during the UAT and rollout phases.

SKILLS & EXPERTISE

It will be very useful if you have some or all of the following skills and experience:

• Major RPA vendor developer accreditation
• Experience in RPA projects within financial services is desirable
• Process automation using VBA, .NET, python or equivalent
• Experience in agile delivery methodology, preferably as part of a scrum team
• Lean six sigma accreditation/skills
• Experience creating process definition documents
• Strong problem-solving skills
• Understanding of BPM - background in servicing processes, preferably back-office fulfilment functions.
• Strong analytical and organizational skills
• Good communication skills to clarify expectations and drive alignment
• Proven ability to independently overcome obstacles and resolve complex problems.
• Experience as a solution architect driving value through automation across a number of technologies is ideal

WHY JOIN CAPCO?

Because you are curious, because you want to know what is going on inside engaging projects with some of the largest banks in the world.

We offer:

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• A diverse, inclusive, meritocratic culture
• Enhanced and competitive family friendly benefits