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Assistant Store Manager, Eastcheap

Garden House Hospice Care

Letchworth

On-site

GBP 20,000 - 30,000

2 days ago
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Job summary

An exciting opportunity awaits as an Assistant Store Manager at a vibrant retail outlet focused on pre-loved goods. This role is pivotal in driving sales and enhancing the shopping experience for the community. You will lead a motivated team, manage store operations, and engage with customers while promoting the charity’s values. Join a forward-thinking organization that is dedicated to making a difference in the community through innovative retail strategies. If you have a passion for retail and a commitment to excellent customer service, this is the perfect role for you.

Qualifications

  • Experience in retail, ideally within the charity sector.
  • Strong IT skills, particularly in Excel, Word, and Outlook.

Responsibilities

  • Drive sales and promote Gift Aid for maximum revenue.
  • Maintain store standards and manage deliveries of donated goods.
  • Work collaboratively with the Store Manager to develop the team.

Skills

Retail experience

People management

Communication skills

Customer service

IT skills (Excel/Word/Outlook)

Creativity

Commercial awareness

Flexibility

Job description

We’re looking for an Assistant Store Manager with a passion for pre-loved goods to support the team at our Garden House and Home Store team in Letchworth!

This is an exciting time to be joining our retail team as we embark on ambitious plans to renovate our stores. By adding a little love to our pre-loved shops, we hope to not only increase vital income, but elevate the shopping experience for our community.

What does the Assistant Store Manager role involve?
  • Driving sales and promoting Gift Aid to reach maximum revenue potential
  • Maintaining a high standard of display, presentation and cleanliness throughout the store
  • Seeking new opportunities to market the store, including organising promotional events and activities locally and via social media
  • Managing the deliveries and collections of donated goods and delivering an excellent standard of customer service
  • Working collaboratively with the Store Manager to build and develop a motivated team of staff and volunteers.

This is a full-time role of 37.5 hours/5 days per week. Our stores are open 7 days a week so this role will require weekend working on a rota basis. Candidates should be flexible as there may be the need to work in other shop locations as required.

What skills are we looking for in an Assistant Store Manager?
  • Retail experience, ideally within the charity sector
  • Experience in people management, including working with and managing volunteers
  • Great communication skills along with a can-do attitude
  • A creative flair and passion for customer service
  • Confidence in working in a fast-paced environment
  • Proactive, driven and commercially aware
  • Strong IT skills with good knowledge of Excel/Word/Outlook packages
  • Aspiration to the Charity’s ethos and values.
Interested?

If you’d like to find out more about our Assistant Store Manager role, please contact the store directly on 01462 558019 or email letchworth.eastcheapshop@ghhospicecare.org.uk.

Closing date for applications: 15th April 2025. Please note that we are actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.

Garden House Hospice Care are proud to be disability confident and reasonable adjustments will be made for applicants with disabilities. We celebrate and embrace diversity and thus encourage applications from a variety of backgrounds, perspectives, knowledge and skills. We can only accept applications from candidates with the Right to Work in the UK. Safeguarding is of paramount importance to us; all successful candidates are required to undergo a DBS check, regardless of role.

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