Conveyancing Search Specialist

Conveyancing Search Specialist - 12 month FTC - February 2025 start

Hybrid/Remote working available (Searches UK is located in Shoreham-by-Sea)

Why Searches UK?

Our mission is to make conveyancing the easy part of buying and selling property and this drives everything we do. We are proud that each year our employees rate our business higher than Gallups ‘Exceptional Workplace Award Winners’ for being a great place to work. We have been awarded Gold by Investors in People and are proud to say that Searches UK is a great place to work, and that our employees thrive in a fun and inclusive environment.

THE PURPOSE OF THE ROLE

As a Conveyancing Search Specialist, you will be part of a team who are responsible for overseeing the receipt of orders from clients, processing the same through various online ordering platforms, keeping clients updated on the progress of their orders, and returning the same to clients once complete. Full training will be provided to ensure that you are equipped with the necessary information to carry out the role to the highest standards, including product information and IT training, as well as the more standard risk and compliance training such as Data Protection, Equality & Diversity, Anti-Bribery, etc.

WHAT YOU WILL BE DOING AS CONVEYANCING SEARCH SPECIALIST

1. Responsibility for your own department within the administrative team, managing your daily tasks and time effectively to meet with our SLA agreements
2. Gain a clear understanding of individual clients’ businesses and requirements
3. Listen to client requirements and act accordingly to ensure that these are met within a timely, professional and friendly manner
4. Provide exceptional customer service
5. Liaise with suppliers and colleagues to chase search results and keep the clients updated
6. Respond to incoming email and phone enquiries with a view to developing, maintaining and expanding relationships with existing clients
7. Advise new and existing clients on product information and forthcoming product developments and promotions

SKILLS AND EXPERIENCE REQUIRED

1. Experienced in using Microsoft products such as Word, PowerPoint, Excel and Outlook
2. Confident relationship manager
3. Excellent communication skills
4. Exceptional interpersonal skills

PERSONAL ATTRIBUTES

1. Accurate attention to detail
2. Self-motivated and driven for results
3. Curious to challenge the status quo
4. Unified in working together for the same goals and vision
5. Driven to achieve, succeed, and progress
6. Passionate about our customers, our business, and personal performance

Salary: £23,500

Annual leave: 25 days
Pension: (3% contributory)
Healthcare scheme: claim up to £1,000 back with Simply Health
Death in service: cover of 3 x salary
Perks at Work: exclusive member discounts across a range of goods and services
Community Day on us: volunteer in your community for one day each year
CPD Opportunities: training and development opportunities to boost your confidence, realise your strengths and develop your career with us.

At Searches UK, we believe that diversity drives success. We are proud of our inclusive workplace, where everyone feels valued, respected, and safe. We welcome applications from all walks of life and encourage you to bring your most authentic self to work.

You may also have experience in the following: Team Administrator, Office Administrator, Administrator, Admin Assistant, Administrative Assistant, Administration, Office Assistant, Office Admin, Conveyancing Admin, Conveyancing Assistant, Searches Assistant, Search Administrator etc.

We look forward to hearing from you!

*Please note that whilst this role is offered on a hybrid or remote basis, there will be a requirement to attend the Searches UK office, in Shoreham-by-Sea.