Volunteer Coordinator

5525 Raby Rd, Norfolk, VA 23502, USA Req #34653

Friday, February 14, 2025

Location: Hampton Roads Area Command – Norfolk, VA

Position Type: Regular, Full-Time

Pay Range: $22.51 - $28.14

About this opportunity:

Under the general supervision of the Development Director, the Area Command Volunteer and Special Events Coordinator I assists in the development and maintenance of the Area Command’s volunteer programs and the coordination of special events and programs hosted by The Salvation Army with the strategic focus and image of The Salvation Army. The incumbent identifies, recruits, trains, and coordinates all volunteers; develops and maintains relationships with community partners; works with staff in determining ways to utilize volunteers with some of their assignments and works closely with community service agencies for volunteer partner opportunities.

Key responsibilities:

• Develops and maintains recruitment, retention, and recognition plans to ensure the organization consistently has the volunteer support required to operate its programs and services.
• Develops and delivers training programs for new and ongoing volunteers, ensuring they understand their roles, responsibilities, and organization policies, including Safe From Harm when appropriate.
• Screens and interviews volunteers to ensure the right fit for the organization’s needs.
• Onboards new volunteers by providing orientation, training materials, and role expectations.
• Monitors the quality of volunteer work and reassigns volunteers to better suited positions if necessary.
• Communicates with volunteers regarding schedules, changes in schedules, training opportunities, and their successes and challenges around their volunteer work.
• Coordinates with DHQ Disaster Training Team to ensure local training opportunities are provided for Disaster Relief support.

What we are looking for in you:

Bachelor’s degree from an accredited college in related field, or four years’ experience in coordinating special events and recruiting volunteers for large groups, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. Valid State Driver’s License.

Physical Requirements and Working Conditions:

• Ability to meet attendance requirements.
• Ability to read, write and communicate the English language.
• Ability to recruit individuals to perform special assignments as volunteers.
• Ability to speak before small and large groups of people.
• Ability to work under the pressure of deadlines and time constraints.
• Ability to concentrate and pay close attention to detail for extended periods of time when reading and preparing reports.
• Ability to apply discretion and independent judgement and exercise confidentiality.
• Ability to plan, organize and prioritize work in order to accomplish work in compliance with quality standards and deadlines.
• Ability to think, concentrate and learn.
• Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like. During Christmas or special events, work may be performed in a warehouse setting with changes in climate, temperature and discomforts associated with noise, dust, dirt and the like.

Employee Benefits:

• Health, Dental and Vision Insurance
• Vacation, Sick, Personal and Holiday Paid Time Off
• Retirement Plan
• Life Insurance and more!

Why work for us?

The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army strives to do the “Most Good” for its employees by offering a greater sense of purpose in the work performed, by training and mentoring employees and by offering competitive compensation and benefit plans. Whether employed as a truck driver, administrative support team member, or the director of a program, our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good.

Five values at the heart of everything we do…We are…

• Uplifting
• Brave
• Trustworthy

Additional Information:

All employees recognize The Salvation Army is a church and agree they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, click on the “Apply Now” icon at the bottom of this posting.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!