Business Support Coordinator

Please note that if you apply for a position with Sirona care & health, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac Account and email accounts.

We reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date.

Job overview

The Specialist Advice and Support Services (SASS) division provide four core functions:

• Clinical advice and support.
• Direct assessment, treatment and intervention.
• Education training and workforce development.
• Support of advanced care planning and end of life care.

As a group of Specialist Services, we work closely with other health providers such as Primary Care, Acute Hospitals, & Ambulance service as well other services within Sirona such as the Integrated Network Teams (INTs). We work closely with the Voluntary sector to support a pathway approach to managing long term conditions. We have a strong focus on collaborative working to enable knowledge and skill development to improve patient health needs and outcomes.

The specialist services work as role models and an expert resource to ensure that health care professionals within and outside the organisation have access to the right knowledge, skills and resources so that evidence based care is embedded as a fundamental tenet across all pathways.

Service hours: 0800-1830 seven days a week (this role is Monday -Friday).

Location: Initially based at New Friends Hall, Heath House Lane, Stapleton, Bristol, with the post holder expected to travel to other bases when required. A service review is expected in 2025/26 which will align the post holder with specific services which could mean a change of base within Bristol, North Somerset and South Gloucestershire.

Main duties of the job

Working closely with the Service Managers and Clinical and Operational leads, you will provide:

1. Project management support in service redesign and ongoing development of Specialist Services.
2. Robust co-ordination across key areas of work within Specialist Services.
3. Practical administrative and project support to the Clinical and Operational Leads.
4. Development and collation of data for reporting requirements, surveys and audits relevant to the services you support.
5. Collation and reporting of all quality assurance data and key performance indicators required.
6. Lead and maintain improvements in delivery, productivity and efficiency of administrative resource in the Specialist Services using various systems.
7. Building and maintaining key links with the Performance and Project Management Teams.

Working for our organisation

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you’ll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.

Detailed job description and main responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

We are unable to provide sponsorship for this role and can only accept applications from UK based applicants.

If you currently require a visa to work in the UK, there must be a minimum of 12 months from your start date until the expiry date.

Person specification

Education and Qualifications

• Educated to degree level or equivalent level qualification.
• Significant practical demonstrable experience in a wide range of relevant administrative procedures and computer software.

Skills and Abilities:

• Range of advanced administration and IT skills including electronic communication, creation of templates, reports, excel and databases; numeracy skills.
• Able to motivate, lead, support and develop others.
• Able to prioritise time and tasks for self and a team.
• Using initiative, analysis and judgement to solve problems independently.
• Collating and producing data/information in a reader friendly way.
• Knowledge of how to line manage, train/mentor, develop and coach others effectively.

Employer certification / accreditation badges

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.