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Field Service Engineer - Worcester Area

Tunstall Healthcare Group

Worcester

Remote

GBP 60,000 - 80,000

30 days ago

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Job summary

An established industry player in health and care technology is seeking a dedicated Field Service Engineer. In this remote role, you'll deliver top-notch repair and maintenance services for essential products, ensuring the highest quality care for vulnerable and elderly customers. Join a passionate team that values diversity and inclusion, where your skills will make a significant impact. With opportunities for development and a supportive environment, this position offers a rewarding career path while contributing to life-saving technology and services across communities. If you're ready to make a difference, this is the opportunity for you.

Benefits

Company vehicle

Fuel card

Overtime opportunities

Company phone

Enhanced maternity and paternity benefit

Uniform

Tools

Up to 9% combined pension contribution

Free eye tests

Retail discounts

Qualifications

  • Proven experience as a Field Engineer with electrical/electronic skills.
  • Strong communicator with excellent interpersonal skills.

Responsibilities

  • Provide repair and maintenance services to various products.
  • Demonstrate exceptional customer relation skills while working in homes.

Skills

Electrical/Electronic qualification (NVQ Level 2)

Full Category B UK driving license

Experience of testing Fire Systems

Strong communication skills

Problem solving skills

Team working skills

Time management skills

Experience with elderly or vulnerable

Education

NVQ Level 2 in Electrical/Electronic

Tools

Company vehicle

Tools

Job description

We are currently looking for a Field Service Engineer to join our team and help us to provide the highest quality repair and maintenance service to a select range of company and third-party products in an efficient and professional manner. This role is remote and will cover the Worcester (and surrounding) area.

A bit about us:

Tunstall is a market-leading health and care technology provider.

We’re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of more than 3,000 colleagues provides life saving and life changing technology and services to millions of people in 18 different countries.

At Tunstall you’ll find a place where you’re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step.

What will you be doing in this role?

As a Field Service Engineer at Tunstall, you will need to demonstrate exceptional customer relation and interpersonal skills as you will be dealing with a variety of customers from vulnerable to elderly and working on equipment in their homes.

The Ideal candidate:

To be successful in this role you will have proven experience as a Field Engineer, using your electrical and electronic experience to help maintain/test a variety of products such as: Emergency Lights, Fire Bells and Fire Systems.

Key skills and experience:

  1. An Electrical/Electronic qualification at NVQ Level 2 or equivalent.
  2. Full Category B UK driving license (for manual vehicles)
  3. Experience of testing Fire Systems.
  4. Strong communicator with excellent interpersonal skills.
  5. Good problem solving and analytical skills.
  6. Able to demonstrate effective team working.
  7. Effective time management & planning skills.
  8. Comfortable working at heights and/or in confined dusty spaces.
  9. Experience of working with the elderly or vulnerable.

What we offer:

  • Company vehicle
  • Fuel card
  • Overtime opportunities
  • Company phone
  • Enhanced maternity and paternity benefit
  • Uniform
  • Tools
  • Up to 9% combined pension contribution
  • Free eye tests
  • Retail discounts
  • A warm and welcoming team environment
  • Development and a chance to build a rewarding career
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