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Customer Service Advisor temporary

Michael Page (UK)

Manchester

On-site

GBP 20,000 - 30,000

Full time

30+ days ago

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An established industry player in the housing sector is seeking a Temporary Customer Service Advisor to join their Manchester team. This role offers an exciting opportunity to engage with customers, resolve inquiries, and ensure satisfaction. You'll be a vital part of a well-respected company, handling various tasks from scheduling repairs to liaising with tenants. With the potential for permanent placement and career progression, this is a fantastic chance for anyone looking to make a meaningful impact in customer service. If you're passionate about helping others and thrive in a dynamic environment, this position could be the perfect fit for you.

Immediate start

Weekly pay

Possibility of being made permanent

Good opportunity for internal career progression

1+ years of experience in a customer service role.
Strong communication and problem-solving skills essential.

Handle customer inquiries and resolve complaints effectively.
Liaise with tenants and arrange necessary repairs.

Customer Service Experience

Communication Skills

Problem-Solving Skills

Attention to Detail

Opportunity to work for a leading property business
Competitive hourly rate and weekly pay

About Our Client

Our client is well-established entity within the Housing and they are looking for an experienced Temporary Customer Service Advisor to join their Manchester team on an on-going temporary basis with the possibility of going perm.

Job Description

As a Temporary Customer Service Advisor you will:

Handling customer inquiries promptly and effectively
Resolving customer complaints to ensure maximum satisfaction
Liaising with tenants
Arranging repairs
Scheduling jobs for engineers

The Successful Applicant

To be successful in this role:

Experience within a customer service based role (1 year or more)
Strong written and verbal communication skills
A passion for customer service and a desire to resolve queries through to completion
Demonstrable experience of working and delivering daily, weekly and monthly targets
Excellent problem-solving skills, with great attention to detail

What's on Offer

In return, our client can offer: