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Sr Total Loss Customer Care Specialist

RB Global Inc.

Illinois

Remote

USD 60,000 - 80,000

2 days ago

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An established industry player is looking for a Sr. Total Loss Customer Care Associate to enhance customer experiences across the vehicle title transfer process. This role involves assisting vehicle owners and stakeholders, ensuring they are informed and supported throughout the salvage process. The position offers flexibility as it can be performed from anywhere in the United States, with occasional travel to local facilities. Join a dynamic team dedicated to delivering best-in-class customer care and making a positive impact in the automotive industry.

Support the process of obtaining vehicle title transfer paperwork.
Assist vehicle owners and stakeholders with questions and updates.

IAA, an RB Global Inc. Company is seeking a Sr. Total Loss Customer Care Associate to join our team. This position can be located anywhere in the United States. Occasional travel to a local facility is required.

In this position, you will be responsible for understanding and supporting the process of obtaining vehicle title transfer paperwork required to process salvage on behalf of our vehicle providers. Effective candidates will assist all necessary vehicle owners and stakeholders to keep them informed of the process, answer questions while leveraging the tools provided to drive best in class outcomes.

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