Field Service Delivery Manager

Service Delivery Manager

£55,000 - £60,000 (DOE)

Greenwich, London

MC Technical Recruitment is currently looking to recruit a Service Delivery Manager to join a dynamic and growing Energy company. The successful candidate will be responsible for the coordination of all maintenance activities across the company's growing fleet of heat networks.

As the Service Delivery Manager, you will be responsible for:

1. Running the Computerised Management Maintenance System (CMMS)
2. Delivery of all PPM's, Corrective and Reactive maintenance on the CMMS
3. Collaborating with the Operations and Maintenance site managers to ensure all maintenance tasks are populated onto the CMMS in line with the company's O&M Contracts
4. Ensuring Field Service Teams' productivity through effective resourcing and utilization of the Field Service Engineers, ensuring all maintenance tasks are completed in line with the CMMS scheduling and instructions
5. Regularly reviewing the Maintenance Strategy to ensure tasks and instructions remain relevant and compliant with industry standards
6. Asset performance monitoring and reporting to the wider team and external stakeholders using dashboards and digital tools to drive performance
7. Ensuring maintenance systems records are up to date, ensuring details are accurate and secure for asset owners (both Hemiko owned and externally owned)
8. Any other duties as required

To be considered for this role you should have:

1. A minimum of 3-5 years' experience working with Computerised Management (CMMS/CAFM/FMS etc)
2. Dynamics 365 experience is preferred
3. Experience with organizing field service teams or similar
4. Proven track record in implementing operational performance improvements
5. Experience within the energy or utility industry (preferred)
6. IOSH, NEBOSH or similar
7. Full UK Driving Licence

What's on offer?

1. Competitive basic salary (DOE)
2. Bonus scheme
3. Annual leave 25 days + bank holidays
4. Pension plan
5. Private Healthcare
6. Company PC/Laptop

If you are interested in this role, please apply via the link below or contact Emma at MC Technical Recruitment for a confidential chat.