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VWG Dedicated Technician - London and surrounding areas - Field Based

TieTalent

London

On-site

GBP 36,000 - 48,000

Full time

5 days ago
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Job summary

An established industry player is seeking a dedicated mechanic to join their team, where you'll be the key to keeping a variety of vehicles on the road. This role offers a dynamic work environment, allowing you to utilize your technical expertise to solve problems and deliver top-notch customer service. With a commitment to quality and excellence, you'll enjoy a supportive atmosphere that encourages professional growth and development. As part of this forward-thinking company, you'll have access to training programs and benefits that enhance your career while enjoying the satisfaction of helping customers get back on their journeys. Ready to make a difference? Apply today!

Benefits

Free breakdown cover
23 days holidays
Up to 7% company pension contribution
Company funded Life Assurance
Volkswagen branded Uniform
Paid travel time from home
Flexible standby hours

Qualifications

  • NVQ3 in Vehicle Maintenance and Repair or equivalent qualifications required.
  • Experience with VWG brands or vehicles is preferred.

Responsibilities

  • Provide exceptional customer service while diagnosing and fixing vehicle issues.
  • Manage your own workload and ensure effective communication with customers.

Skills

Customer Service
Diagnostic Skills
Problem Solving
Technical Expertise

Education

NVQ3 in Vehicle Maintenance and Repair

Tools

Volkswagen specific equipment

Job description

Company description

If you are as enthusiastic about our brand and our cars as we are, join us!

As a Volkswagen Group Dedicated Mechanic for the AA you are the key to keeping all brands including VW Passenger, Commercial, Seat, Skoda, Audi, and more on the road. You have the variety of work by working on a range of vehicles daily, whilst delivering five star customer satisfaction ratings. You are proud to be VWG, proud to be The AA and we’re proud of your commitment to quality and excellence.

Base Salary: £36,140.04 plus a location allowance.

On average our VW Technicians earn c. £42,000 however, our top performers can earn upwards of OTE £48,000.

  • Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). * Sign on locations also available for discussion
  • Each year, choose your standby hours preferences to suit your lifestyle and work life balance
  • Bring your best self and we provide the rest, including; Van, full Volkswagen branded Uniform, Boots, and Volkswagen specific equipment!
  • Free breakdown cover from day one
  • 23 days holidays (increases with service)
  • Up to 7% company pension contribution
  • Not one but two famous brands that our customers love with industry leading training
  • Company funded Life Assurance

You’ll be:

  • A communicator: You ensure that your customer is completely taken care of. You are the master of diagnostics and you will be the person taking the time to competently and effectively explain your fix to your customer; always providing the best service
  • A self-starter: You are responsible for your own workload, by being there for your customer from beginning to end, as well as filling out your paperwork concisely, you make your own day worthwhile
  • A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing a warranty related issue or a roadside breakdown, you are the solution bringer and enable your customer to get on with their day

You’ll be the superhero fixing a brand vehicle breakdown by the side of the road or undertaking warranty repairs working on an appointment basis. You take the time delighting your customer, helping them get back to their journey. In return, we’ll go the extra mile for you, with a two-week AA induction, a two-week VW induction, plus ongoing online or onsite training including EV and HV training.

You’ll need:

  • NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience
  • Some knowledge of working on one or multiple VWG brands or vehicles
  • It’s essential that you have a full category B driving licence, with 6 points or less
  • To be happy working shifts, which could include evenings, weekends and Bank Holidays

As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.

Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.

You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.

Ready for anything? Apply Today

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